Tim Nicks

Enterprise technology leader with 20+ years driving large-scale EUC, VDI, and Microsoft 365 modernization across highly regulated financial services environments. Proven record delivering $10M+ cost avoidance, strengthening compliance (FINRA, NIST 800-53), and leading global teams of 190+ staff. Trusted partner to Security, Risk, and executive leadership on Zero Trust, endpoint strategy, and hybrid work enablement.

SVP, End User Computing & M365 Services at Regions Bank (2023-01 – Present)

Lead enterprise EUC, endpoint engineering, and M365 services for 23,000+ users across 1,200 locations.

• Direct a 190-member organization spanning Service Desk, Desktop Engineering, VDI, Mobility, and M365.
• Delivered modern collaboration rollout (Intune, Purview, OneDrive, SharePoint, Windows Hello, Copilot Chat) to 13,000+ users, improving compliance and productivity.
• Architected a $17M FINRA-compliant centralized email journaling solution exceeding regulatory requirements.
• Owned Microsoft Enterprise Agreement and EUC vendor strategy, driving license optimization and cost control.
• Accountable for 24x7 operations including incident triage, root-cause analysis, and continuity planning.
• Partnered with Security and Risk to implement Zero Trust endpoint strategy, extending identity controls through Amazon Connect biometric voice authentication to enable secure customer self-service.

Director, End User Computing at KPMG Nexus (2020-01 – 2023-12)

Directed global EUC and VDI modernization across cloud and on-prem environments.

• Delivered $10M+ cost avoidance through Azure-based Citrix SaaS VDI migration.
• Achieved $4M annual license savings and 99.99% platform uptime through operational optimization.
• Launched Azure for Government VDI supporting NIST 800-53 compliance requirements.
• Led agile and LEAN transformation to improve delivery velocity and service reliability.
• Directed global engineering teams, elevating performance through coaching and empowerment.

VP, Platform Engineering Manager at SunTrust Bank (2015-01 – 2020-12)

Owned enterprise compute standards, VDI architecture, and mobility platforms.

• Architected Citrix VDI environment supporting 25,000 virtual desktops.
• Delivered $2M annual savings through enterprise BYOD mobility platform.
• Deployed Blue Prism RPA generating $3M in annual operational savings.
• Built AWS AMI factory using Terraform to automate scalable cloud deployments.

AVP, Virtualization Team Manager at M&T Bank (2013-01 – 2015-12)

Led global virtualization strategy supporting 7,000+ enterprise desktops.

• Led global virtualization strategy supporting 7,000+ enterprise desktops.
• Managed vendor relationships and merger integration activities.

Corporal, Electronic Repair Specialist at U.S. Army (1989-01 – 1993-12)

Held Top Secret clearance; led secure communications equipment repair operations.

• Held Top Secret clearance; led secure communications equipment repair operations.

Bachelor of Business Administration in Business Administration – Southern New Hampshire University