Tina Lee
Release of Information Specialist
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About
Release of Information Specialist 27 yrs .
Proficient knowledge of strict confidentiality standards as mandated by HIPAA Regulations.
High volume Inbound & Outbound Customer Service Calls, de-escalation, empathy and patience for resolutions.
Computer literacy, technical aptitude and familiarity with basic office software systems and equipment, Microsoft office/365, EMR, Secure email.
Analytical and resourceful problem-solving skills.
Maintained professionalism and efficiency under pressure, handling difficult customers and managing workload and effectively.
Ability to work independently or a team. Thrive in a high paced office
Experience
Time Management
Computer skills, Microsoft Office
Behavioral Health Records
EMR Systems
Organization skill
HIPAA
Communication
ROIs & Authorizations
Account Receivables / Account Payables
Education
HIPAA Certificate of Training
Conflict Resolution Certificate of Training
Dale Carnegie Course Certificate of Training
Incomplete Bachelor Ar State University
