Samia Eltelemi

Results-driven Logistics Operations Specialist with experience in U.S. trucking and freight operations. Skilled in dispatch support, broker communication, load tracking, driver coordination, and TMS platforms including DAT and Truckstop. Strong in problem-solving, multitasking, and ensuring efficient freight movement for Dry Van and Reefer operations.

Logistics Claims Specialist at Spotter AI (2025-03 – Present)

• Managed freight claims processes for U.S. trucking operations, ensuring timely documentation and resolution of shipment discrepancies.
• Negotiated detention and lumper claims to recover operational costs and minimize revenue loss.
• Performed load tracking and shipment monitoring using DAT and Truckstop platforms.
• Verified rate confirmations and reviewed PODs and invoices for billing accuracy and compliance.
• Coordinated with brokers, drivers, and dispatch teams to maintain efficient communication and resolve operational issues quickly.
• Supported Dry Van and Reefer operations in fast-paced remote logistics environments.

Logistics Manager at Druglift (2023-01 – 2025-02)

• Oversaw daily logistics and transportation operations, including driver scheduling and route planning.
• Coordinated pharmacy delivery requests and monitored fleet performance to ensure on-time operations.
• Resolved real-time delivery and operational issues while maintaining workflow efficiency.
• Managed operational payments and performed daily financial reconciliations.

Bachelor Degree, Accounting