Tomara Harris

Dedicated Health Information Management professional with over 20 years of experience in medical records, leadership, and regulatory compliance. Proven track record in managing high-volume Release of Information (ROI) requests, training staff, and ensuring full HIPAA compliance across diverse healthcare environments.

Provider Correspondence Specialist - Ascension Healthcare - Racine, WI

(2025-04)

• Clinical Data Management: Utilize Epic EHR to navigate and audit comprehensive medical records, extracting specific clinical data required for medical necessity certification.
• FMLA & Disability Expertise: Facilitate the end-to-end processing of FMLA, Short-Term Disability (STD), and Long-Term Disability (LTD) documentation to ensure patient job protection and income continuity.
• Regulatory Compliance: Maintain 100% adherence to HIPAA standards and federal labor laws while managing sensitive Protected Health Information (PHI).
• Case Management: Manage a high-volume caseload of documentation requests, prioritizing urgent deadlines to prevent lapses in patient benefits or employment status.
• Quality Control: Review completed forms for clinical accuracy and alignment with provider notes to minimize claim denials and streamline the approval process for patients

Medical Records Lead - Milwaukee County Behavioral Health - Milwaukee, WI

(2022-09 - 2023-11)

• Leadership & Training: Direct the onboarding and training of new hires and lead interviews for potential team members.
• Regulatory Compliance: Manage the secure release of medical records to patients, healthcare facilities, attorneys, and insurance providers.
• Operations Management: Oversee daily clerical workflows to support facility-wide administrative efficiency.

Medical Records Coordinator / Health Unit Clerk - Clement Manor - Greenfield, WI

(2022-01 - 2023-08)

Client Service Lead - Scan Stat - Remote/Hybrid

(2021-08 - 2021-12)

• Staff Development: Provided comprehensive training to new employees on departmental protocols.
• Request Processing: Facilitated complex medical records requests for legal, insurance, and clinical stakeholders.

Release of Information Specialist - Verisma - Hybrid

(2018-02 - 2021)

• EHR Management: Utilized Electronic Health Record systems to process, copy, and release medical information securely.
• Customer Relations: Resolved patient requests and managed high-volume phone correspondence with professional service.

Health Unit Clerk - Armor Correctional - Various Locations

(2017-07 - 2018-02)

• Clinical Support: Provided administrative assistance to nursing and physician staff to streamline patient care.

Release of Information Specialist - Wheaton Franciscan Healthcare - Racine, WI

(2000-06 - 2015-06)

• Data Integrity: Reviewed medical records for completeness, accuracy, and strict compliance with healthcare regulations.
• Financial Oversight: Managed billing and collections for information requests from attorneys and insurance companies.
• Confidentiality: Ensured the absolute security of sensitive medical records to maintain patient confidentiality.

Sales Clerk/Cashier - Burlington Coat Factory

(2011 - 2019)

• Managed financial reporting and register audits.

Warehouse Associate - Boston Store

(2016 - 2018)

• Logistics and inventory management.

Associate of Science - Healthcare Management - Herzing University (2017)