Traci Bridges

Versatile Bartender/Server with extensive experience in high-volume dining environments, specializing in craft cocktails and customer engagement. Strong multitasking and team collaboration abilities, adept at enhancing guest experiences through menu recommendations and upselling techniques. Eager to bring exceptional customer service skills and a passion for hospitality to a dynamic team.

Bartender/Server at BOLO SEAFOOD & STEAKHOUSE (2025-10 – Present)

• Deliver upscale dining service in a high-volume steakhouse and seafood restaurant.
• Prepare craft cocktails, wine, and specialty beverages with accuracy and consistency.
• Provide menu recommendations and wine pairings, maintaining knowledge of steak cuts, seafood selections, and daily specials.
• Ensure compliance with Alabama ABC laws through proper ID verification and responsible alcohol service.
• Manage multiple tables and bar guests simultaneously while maintaining attentive service.
• Process cash and credit transactions accurately using POS systems (Toast).
• Increase check averages through upselling premium liquors, appetizers, and desserts.
• Coordinate with kitchen staff to ensure timely and accurate order delivery.
• Handle guest concerns professionally to maintain high customer satisfaction ratings.
• Assist with opening and closing duties, including cash reconciliation and inventory restocking.
• Maintain cleanliness and organization of bar and dining areas per health standards.

Cashier/Bartender/Server at PICNIC BEACH (2025-06 – 2025-10)

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
• Operated cash register and accurately processed payments, returns, and exchanges.
• Provided high-volume customer service in a beachfront restaurant and bar environment.
• Processed payments accurately using POS systems (Aloha) and ensured responsible alcohol service.
• Maintained balanced cash drawers and completed end-of-shift reconciliation.
• Upsold featured drinks, specials, and add-ons to increase daily sales.
• Collaborated with kitchen and bar staff to ensure timely order fulfillment.
• Maintained cleanliness and organization of bar, register, and dining areas.
• Resolved customer concerns professionally to maintain positive guest relations.

Bartender/Craft Beer Specialist at TAPHOUSE GRILL (2018-08 – 2024-12)

• Served as a go-to resource for guests regarding a rotating lineup of 40+ draft beers.
• Managed beer inventory and handled weekly keg changes, ensuring freshness and quality control.
• Promoted high-quality food and beverage pairings, enhancing guest experience.
• Collaborated with brewery reps to stay current on new offerings and effectively upsell products.
• Maintained a clean, organized bar environment, ensuring compliance with safety and alcohol regulations.
• Kept bar organized and clean during busy hours.
• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
• Developed strong working relationships with customers and staff.

Federal Recruiter at CHEROKEE FEDERAL (2022-09 – 2024-07)

• Met with hiring managers to discuss requirements and specifications for candidates.
• Filled key vacancies with qualified candidates.
• Created successful recruiting process to meet organizational needs.
• Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages.
• Participated in phone and in-person interviews to determine final candidates for consideration.
• Developed and maintained relationships with key hiring managers to ensure successful recruiting processes.
• Coordinated with managers to set up interviews with prospective employees.
• Reviewed resumes against job requirements and conducted initial phone interviews with applicants.
• Utilized applicant tracking systems to store and track candidate information.

Brand/Co-Manager at EXPRESS (2016-01 – 2018-08)

• Ensured compliance with legal requirements such as copyright laws when creating content or working with third parties.
• Provided guidance on brand identity standards such as logo usage guidelines or color palette specifications for use by internal stakeholders.
• Co-led store operations, driving sales performance and team productivity.
• Oversaw inventory management, stock replenishment, and visual merchandising.
• Trained and mentored associates to uphold brand presentation and customer service standards.
• Acted as a brand ambassador and supported promotional campaigns to maximize sales.

Server at TAPHOUSE GRILL (2015-10 – 2018-08)

• Delivered exceptional service while balancing serving, food running, and bar support duties.
• Maintained in-depth knowledge of draft beers and scratch-made menu offerings.
• Trained new employees and assisted with opening and closing duties.
• Ensured a clean, organized dining environment and upheld health and safety standards.
• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.

Bachelor of Science (B.S.) in Medical Laboratory Sciences – Northern Illinois University (2019-05)