Bartender/Server at BOLO SEAFOOD & STEAKHOUSE (2025-10 – Present)
- Deliver upscale dining service in a high-volume steakhouse and seafood restaurant.
- Prepare craft cocktails, wine, and specialty beverages with accuracy and consistency.
- Provide menu recommendations and wine pairings, maintaining knowledge of steak cuts, seafood selections, and daily specials.
- Ensure compliance with Alabama ABC laws through proper ID verification and responsible alcohol service.
- Manage multiple tables and bar guests simultaneously while maintaining attentive service.
- Process cash and credit transactions accurately using POS systems (Toast).
- Increase check averages through upselling premium liquors, appetizers, and desserts.
- Coordinate with kitchen staff to ensure timely and accurate order delivery.
- Handle guest concerns professionally to maintain high customer satisfaction ratings.
- Assist with opening and closing duties, including cash reconciliation and inventory restocking.
- Maintain cleanliness and organization of bar and dining areas per health standards.
Cashier/Bartender/Server at PICNIC BEACH (2025-06 – 2025-10)
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided high-volume customer service in a beachfront restaurant and bar environment.
- Processed payments accurately using POS systems (Aloha) and ensured responsible alcohol service.
- Maintained balanced cash drawers and completed end-of-shift reconciliation.
- Upsold featured drinks, specials, and add-ons to increase daily sales.
- Collaborated with kitchen and bar staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of bar, register, and dining areas.
- Resolved customer concerns professionally to maintain positive guest relations.
Bartender/Craft Beer Specialist at TAPHOUSE GRILL (2018-08 – 2024-12)
- Served as a go-to resource for guests regarding a rotating lineup of 40+ draft beers.
- Managed beer inventory and handled weekly keg changes, ensuring freshness and quality control.
- Promoted high-quality food and beverage pairings, enhancing guest experience.
- Collaborated with brewery reps to stay current on new offerings and effectively upsell products.
- Maintained a clean, organized bar environment, ensuring compliance with safety and alcohol regulations.
- Kept bar organized and clean during busy hours.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Developed strong working relationships with customers and staff.
Federal Recruiter at CHEROKEE FEDERAL (2022-09 – 2024-07)
- Met with hiring managers to discuss requirements and specifications for candidates.
- Filled key vacancies with qualified candidates.
- Created successful recruiting process to meet organizational needs.
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages.
- Participated in phone and in-person interviews to determine final candidates for consideration.
- Developed and maintained relationships with key hiring managers to ensure successful recruiting processes.
- Coordinated with managers to set up interviews with prospective employees.
- Reviewed resumes against job requirements and conducted initial phone interviews with applicants.
- Utilized applicant tracking systems to store and track candidate information.
Brand/Co-Manager at EXPRESS (2016-01 – 2018-08)
- Ensured compliance with legal requirements such as copyright laws when creating content or working with third parties.
- Provided guidance on brand identity standards such as logo usage guidelines or color palette specifications for use by internal stakeholders.
- Co-led store operations, driving sales performance and team productivity.
- Oversaw inventory management, stock replenishment, and visual merchandising.
- Trained and mentored associates to uphold brand presentation and customer service standards.
- Acted as a brand ambassador and supported promotional campaigns to maximize sales.
Server at TAPHOUSE GRILL (2015-10 – 2018-08)
- Delivered exceptional service while balancing serving, food running, and bar support duties.
- Maintained in-depth knowledge of draft beers and scratch-made menu offerings.
- Trained new employees and assisted with opening and closing duties.
- Ensured a clean, organized dining environment and upheld health and safety standards.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
