Customer Service Specialist | Assistant Manager
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I am a passionate and dedicated customer service professional with a background as a former business owner in Guyana. Now based in America, I bring a wealth of experience in managing customer relationships, organizing tasks, and delivering top-notch service. Alongside my customer service expertise, I have a strong caregiving background, providing compassionate support and assistance with daily needs for elderly individuals.
Known for my warm, personable approach, I’m committed to creating welcoming and organized environments, offering attentive, reliable care that truly makes a difference.
Tracia Nurse is an experienced assistant manager based in Philadelphia, PA, with a strong background in retail and personal care. As an assistant manager since October 2022, oversees daily operations, ensures excellent customer service, and manages staff to create a welcoming shopping environment. Previously owned a business in Guyana, which honed skills in customer relationship management and operations.
Additionally, served as a caretaker for an elderly individual, providing compassionate support and assistance with daily living activities.
Experience also includes part-time work as a cleaner, where reliable client relationships were established through consistent service. Strong communication skills, management capabilities, and a commitment to quality care underscore her professional expertise.
Tracia Nurse graduated in 1997 from school in Guyana, though she does not have formal records of her education. Throughout her life, she has engaged in various skill-building activities, including cooking, cake making, and classes in makeup and nail artistry. Most of her relevant experiences stem from the strong work culture in Guyana, where she began working at a young age.
Most recently, she completed a nursing course through the Red Cross in Guyana, where she gained hands-on experience with practical skills and care techniques.