TreTavia Williams

Versatile Administrative Professional with over 6 years of specialized experience across clerical operations, employment services, residential and commercial property management and inventory control. I offer a proven track record in optimizing departmental workflows and coordinating high-volume office functions, while maintaining meticulous oversight of both residential and commercial tenant relations and complex inventory systems. I am a dedicated professional known for bridging the gap between complex administrative requirements and seamless day-to-day operations, ensuring 100% compliance and organizational precision.

Talent And Office Coordinator - 901 Resources Employment and Training Agency - Memphis, TN

(2018-07 - 2026-04)

• Strategic Community Partnerships: Executed B2B sales strategies to identify and secure new job opportunities for a diverse candidate pool; acted as a liaison between corporate clients and the agency to foster long-term professional relationships.
• Staff Selection & Recruitment Support: Streamlined the recruitment process by drafting job postings and managing applicant communications; coordinated interview schedules for hiring teams, directly supporting the selection of candidates for job placements.
• Needs Assessment & Consulting: Conducted deep-dive consultations with hiring managers to understand organizational culture and technical requirements, ensuring successful candidate-to-company matches.
• Advocacy & Mentoring: Represented and advocated for candidates during the hiring process; provided coaching on interview techniques, resume building, and professional etiquette to ensure success for job seekers.
• Confidential Records & Data Management: Managed sensitive documentation and confidential correspondence for the Director of Operations; maintained employee and client records within HRIS/ATS (Paycom) and database systems with strict adherence to data confidentiality.
• Professional Communication & Intake: Managed a multi-line phone system and served as the primary point of contact for professional inquiries; screened and routed communications to ensure seamless service experiences when contacting the company.
• Technical Proficiency & Reporting: Utilized e-mail, word processing, and spreadsheet software to generate reports, maintain electronic filing systems, and facilitate clear internal communication.
• Adaptability & Crisis Coverage: Demonstrated high adaptability by executing interim assignments during staff absences; quickly integrated into diverse environments to ensure uninterrupted business operations.

Property Operations Coordinator (Contract) - 901 Resources Employment and Training Agency (Hendon Properties / College Housing) - Memphis, TN

(2024-05 - 2026-03)

• Personnel Supervision & Leadership: Directly oversaw a team of site staff and contractors, mirroring the supervisory requirements for Resident Assistant Management; assisted in the recruitment, selection, and performance evaluation of site personnel to ensure high-quality service delivery.
• Tenant Success & Community Development: Facilitated resident success by serving as a primary mentor and resource; assisted individuals with complex transitions, financial inquiries, and conflict resolution, ensuring a supportive and cohesive living/working community.
• High-Visibility Relationship Management: Maintained a high level of visibility through intentional relationship-building with occupants; consistently attended site activities to foster a sense of community and proactively address concerns before they escalated.
• Facility Oversight & Safety: Conducted rigorous daily inspections of residential halls and grounds to identify repair needs, ensuring all facilities met stringent safety, aesthetic, and regulatory standards while maintaining curb appeal and a safe environment.
• Maintenance Lifecycle Management: Streamlined the work-order process to ensure all requested repairs were completed on a timely basis; provided transparent feedback to residents on the progress of maintenance tasks and prioritized urgent mechanical issues.
• Operational Transition Management: Managed the opening and closing cycles of properties during tenant turnover periods; developed detailed process reports for damages and deferred maintenance to ensure a seamless transition for incoming residents.
• Safety & Security Compliance: Verified that all security systems remained fully operational and those common areas, including lobbies and parking structures, remained pristine and inviting for the community.

Cordova High School (2020-12 - 2020-12)