Trieu To

Developing a strong team through hiring, training and coaching process, maintaining "You can't say Domino's without saying "mmm" Managing profit expenses, stock levels, communication with vendors and delivery drivers to ensure ingredients and supplies arrive on time Maintaining food and safety guidelines through FSMS & employee training

Assistant Manager - Domino's - Newtown Square, PA

(2019-10)

• Developing a strong team through hiring, training and coaching process, maintaining "You can't say Domino's without saying "mmm"
• Managing profit expenses, stock levels, communication with vendors and delivery drivers to ensure ingredients and supplies arrive on time
• Maintaining food and safety guidelines through FSMS & employee training
• Overseeing food prep, stocking, cleanliness, store front, resolving complaints and other administrative tasks
• Achieving daily Customer Satisfaction and Sales Goals
• Handing IT aspects as needed throughout the day with POS Systems

Sales & Leasing Consultant - Piazza Hyundai of West Chester - West Chester, PA

(2019-06 - 2019-09)

• Greet Showroom & Car Lot Visitors and answer inbound leads via phone or email
• Building rapport with new and current customers, understanding their needs while providing details on current selections
• Continually learn about each new vehicle on the market and what our brand offers above all others
• Guide customers to their potential vehicle while actively listening to their wants/needs, directing test drives, overcoming objections while explaining warranties and negotiating costs
• Work alongside the Finance Department to present attractive financing, leasing and ownership options for each customer's situation
• Strive to hit sales goals quarterly by obtaining new customers and connecting with past customers for that upgrade deal

Server - Veit Pho - Deptford Township, NJ

(2017-06 - 2019-08)

• Warmly greet guests to the establishment, present menus, gather drink and detail food orders while answering any questions about dishes and make recommendations
• Maintain clear communication with customers and the kitchen staff, relaying any allergens and ensuring accuracy before serving
• Refilling drinks in a timely manner, checking on the customers during their meal, bringing items as needed
• Bussing tables as customers leave, resetting and cleaning for the next customer
• Assisting the host with seating customers, running orders for other servers and bringing to-go orders to the front as needed

High School Diploma - Universal Audenried Charter High School (2013-09 - 2017-06)

Computer Science - Temple University (2017-09 - 2019-06)