Tyler Troullier

IT Administrator with 4+ years of hands-on experience supporting K-12 technology environments, including endpoint management, identity and access administration, networking, unified communications, printing, security, and end-user support. Experienced with Google Admin Console, Active Directory, Microsoft Intune and Entra, Cisco platforms, Skyward, PaperCut, and Foxbright CMS. Known for practical troubleshooting, secure system administration, and responsive support for staff and students.

IT Administrator/Technician - Kohler School District - Kohler, WI

(2022)

• Manage and support more than 1,000 devices across Google Admin Console, Active Directory, Apple School Manager, Microsoft Intune, Cisco Unity, and Webex calling platforms.
• Administer user lifecycle tasks, including onboarding, offboarding, account creation, access changes, and role assignments for staff and students.
• Coordinate Skyward user management and maintain appropriate system access for district users.
• Configure and install Cisco switches and wireless access points; troubleshoot connectivity and network-related issues.
• Participate in server migrations, infrastructure upgrades, backup support, and emergency system implementations with internal teams and vendors.
• Deploy and maintain classroom and building technology, including smartboards, Chromeboxes, digital signage, Xerox printers, and mobile devices.
• Provide daily technical support through the Mojo ticketing system, email, and in-person troubleshooting.
• Manage the district website in Foxbright CMS and maintain Xerox printing services through PaperCut.
• Support firewall and DMZ administration using Palo Alto technologies.

Machinist - Manitowoc Pattern & Machining - Manitowoc, WI

(2021 - 2022)

• Set up and operated CNC machines, lathes, and mills while maintaining tooling, machine condition, and production quality.
• Performed regular part inspections and followed workplace safety procedures.

IT Network Specialist Program - Full-Time Student - Cleveland, WI

(2019 - 2021)

• Completed associate-level coursework in networking, server administration, information security, and PC support.

Machinist - Velocity Machine - Green Bay, WI

(2018 - 2019)

• Set up and operated CNC equipment using Mazak, FANUC, and Mazatrol controls; inspected parts for quality and trained new employees.
• Worked under 5S and OSHA practices and held forklift and overhead-lift training.

Head Gutter Installer - E-Z Flow Seamless Gutters - Rockwood, WI

(2014 - 2018)

• Led a three-person crew, assigned daily work, coordinated customer needs, and maintained safe job-site practices.
• Installed seamless gutter, soffit, and fascia systems using ladders, lifts, and related equipment.

CNC Machinist - Stecker Machine - Newton, WI

(2013 - 2014)

• Programmed CNC equipment using G-code, operated mills and lathes, and inspected custom parts with calipers and micrometers.

Associate's Degree - IT Network Specialist - LTC