Tyrone Harris
Sales and customers service experience
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About
looking for work in Valdosta Ga. I have 4 year’s customer service experience
Experience
Tyrone Harris
Valdosta, Ga
Work Experience
Dollar General Sales Associate
Dollar General - Dothan, AL March 2022 to June 2023
Non-Certified Correctional Officer
Graceville Correctional Facility - Graceville, FL October 2021 to February 2022
● Responsible for the custody and security of inmates assigned to the facility
● Supervise inmates in housing, work and other areas to maintain safety and security, prepare and maintain records, forms and reports and comply with policies, procedures, rules and regulations.
● Ability to properly execute duties while remaining calm and in control.
● Proficient in the use of surveillance equipment and basic database programs.
Apple Tech Specialist
Teleperformance - Remote January 2021 to November 2021
● Assisted customers in finding the right products and services to meet their needs.
● Trained customers on all Apple hardware, products, and software.
● Asist customers in a call center environment taking inbound and outbound calls.
● Provide customers with basic trouble shooting, support, and setup of their new devices as well as introducing them to features, functions, and benefits.
Forklift Operator | Bagger | Production Line Worker
South Georgia Pecan Company - Valdosta, GA February 2020 to December 2020
● Ensured products are packaged correctly, safely, and efficiently to customers. ● Responsible for placing protective barriers on pallets before stacking.
● Responsible for operation of the valve bag packer to fill bags with 50 lbs.
Education
High School Diploma
Valdosta High School - Valdosta, GA
May 2018
Skills
- Salesforce
- Google Workspace/G-Suite
- Microsoft Office 365 (Excel, Word, PowerPoint) • Troubleshooting
- Technical Support
- Network Support
- Security
- Microsoft Windows Server
- Surveillance
- Cold Calling
- Software Troubleshooting
- Linux
- Mac OS
- Desktop Support
- Computer Networking
- Project Management
- Remote Access Software
- System Administration
- Microsoft Windows
- Help Desk
- Communication skills
Assessments
Food service: Customer situations — Familiar
June 2021
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Familiar
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic maintenance and repair — Proficient
October 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Education
Highschool diploma. I graduated from Valdosta high school in 2018
