Dutchess Williams
Customer service
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About
Versatile, people-oriented professional possessing 10 years of comprehensive experience. Major strengths include excellent organizational skills, proven interpersonal/communication capabilities and a positive attitude enhanced by the ability to promote teamwork.
Experience
Optician at National Vision, Inc. (2024-09 – Present)
Order and dispense eyeglasses and contact lenses. Assisting with frame and lens selections. Adjusting and repairing eyeglasses.
Substitute Teacher at Lowndes County Board of Education (2023-11 – Present)
I substitute for teachers that need to be off from work. Follow lesson plans and monitor students. Assist students with assignments.
Appointment Scheduler at Hughston Clinic (2023-02 – 2023-11)
- Scheduling patient's appointment
- Verifying insurance
- Creating customer charts
- Answering phones and directing calls the appropriate person
Optician at South Ga Eye partners (2018-09 – 2019-10)
I have worked as an optician for many years. I have enjoyed working with patients and assisting them with picking eyeglasses.
Optician at Wilson Eye Center (2013 – 2018-09)
- Ordering and dispensing eyeglasses and contact lenses
- Contacting patients
- Scheduling appointments
- Answering phones
- Adjusting and repairing eyeglasses
- Recommended lenses, coatings and frames based on patients needs
Education
GED – Valdosta Technical College (2004-01 – 2004-01)
High school diploma – Valdosta High School (1994-08 – 1998-05)
High school or equivalent – South Georgia College/VSU Campus
