Sr. SWIFT Solution Architect
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A multi skilled Technical Service Manager with an in-depth knowledge of installing, testing and integrating Messaging and Connectivity Interfaces with Key client's Back Office applications. Experienced in providing client focused IT support, having the ability to maintain a high degree of client service for all support queries, and possessing strong analytical skills. Now looking for a new and challenging position, one that will make the best use of my existing skills and experiences.
Versatile Technical Services Manager proudly offering more than 20 years of background in delivering S.W.I.F.T Messaging and Connectivity Interface support, and delivering excellent Service to Key clients. Adapted supervising operations, developed policies and strategies effectively to resolve critical technical issues while maintaining the KPI and SLA required by the Key client community worldwide. Capable of troubleshooting and resolving problems related to software and hardware.
Strong support professional graduated from Jack Welch Management Institute.
A multi skilled Technical Service Manager with an in-depth knowledge of installing, testing and integrating Messaging and Connectivity Interfaces with Key client's Back Office applications. Experienced in providing client focused IT support, having the ability to maintain a high degree of client service for all support queries, and possessing strong analytical skills. Now looking for a new and challenging position, one that will make the best use of my existing skills and experiences.
Versatile Technical Services Manager proudly offering more than 20 years of background in delivering S.W.I.F.T Messaging and Connectivity Interface support, and delivering excellent Service to Key clients. Adapted supervising operations, developed policies and strategies effectively to resolve critical technical issues while maintaining the KPI and SLA required by the Key client community worldwide. Capable of troubleshooting and resolving problems related to software and hardware.
Strong support professional graduated from Jack Welch Management Institute.
Jack Welch Management Insitute - M.B.A - Executive
