Vanessa Cheung

Hardworking healthcare professional and PA school applicant eager to return to the medical field. Brings a strong background from Tufts Medical Center and Joslin Diabetes Center, combined with 10 years of fast-paced teamwork in the restaurant industry. A quick learner with excellent communication skills, ready to support a busy clinical team and provide great patient care.

LEAD BARTENDER/SERVER TRAINER - LEGAL SEA FOODS - Boston, Massachusetts

(2016-01 - 2025-12)

• Trained new bartenders and servers on all aspects of the job including beverage preparation/knowledge, guest relationship building, and proper selling techniques.
• Conducted weekly inventories ensuring the bar was properly stocked and able to accommodate guests and staff effectively and effortlessly.
• Monitored guest's alcohol intake ensuring the safety of all by prohibiting the sale when intoxication level is reached.

CLINICAL CARE TECHNICIAN - TUFTS MEDICAL CENTER - Boston, Massachusetts

(2014-01 - 2016-12)

Completed a 3-month Clinical Care Technician Residency before joining the Cardiology Unit.

• Provided compassionate, patient-centered care by assisting with ADLs, mobility, hygiene, and comfort measures.
• Performed 12-lead EKGs, collected specimens, monitored patient status, and documented clinical findings.
• Reported changes in patient condition promptly to the nursing team to support safe, high-quality care.
• Assisted with admissions, transfers, procedures, and patient transport in a fast-paced cardiac unit.
• Collaborated with the interdisciplinary healthcare team to deliver safe, efficient patient care.

AADI COORDINATOR - JOSLIN DIABETES CENTER (ASIAN AMERICAN DIABETES INITIATIVE) - Boston, Massachusetts

(2012-01 - 2014-12)

• Coordinated care for a diverse Asian patient population by collaborating with patients, families, providers, pharmacies, and insurers.
• Provided direct patient care, including phlebotomy, blood glucose testing, vital signs, and patient education.
• Created culturally appropriate diabetes education materials in various languages to improve health literacy.
• Assisted with clinical research through IRB submissions, grant applications, participant recruitment, and data collection.
• Led community outreach to improve diabetes education and access to care for underserved and underprivileged communities.
• Collaborated with an interdisciplinary team to deliver patient-centered care.

Bachelor of Arts - Chinese language & Literature - UNIVERSITY OF MASSACHUSETTS AMHERST (2012-05)