Vanessa Sherman

With more than a decade of experience in the restaurant industry, I bring a deep understanding of how to provide great guest service so that every guest feels valued and is eager to return. I excel at staying calm and efficient during busy rushes, multitasking in fast paced environments, and building genuine relationships with regular guests. I pride myself on being known as a dependable and punctual teamplayer and someone who both management and colleagues can trust and rely on.

I am highly detailed-oriented, extremely organized, and have great communication skills with both guests and staff. My long-term commitment to my previous employer reflects my reliability, dedication, strong work ethic, and passion for hospitality.

​ Experience ​ 

Server | Pizza Nova - Solana Beach, California| 07/2014 - 11/2025

• Greeted and seated guests upon arrival ensuring a welcoming atmosphere and seated them where they would be most comfortable.
• Accurately took guests' food and drink orders both in person and over the phone and entered all orders into the POS system correctly. Then ensured all orders were correct before bringing food to tables or packing to go orders.
• Demonstrated in-depth knowledge of the full menu so that I could answer guests' menu inquiries, and also successfully upsell items.
• Checked on guests regularly in a friendly unobtrusive manner to ensure they had everything they needed without interrupting their dining experience.
• Expertly handled large sections of tables and provided outstanding service to ensure guests had a memorable and positive experience.
• Built strong guest relationships that resulted in a steady base of returning regulars.
• Performed standard server duties such as setting up and restocking the server station and ensuring all tables, menus, glasses and silverware were clean.
• Pre-bussed tables as needed and cleaned and reset tables quickly and efficiently during my shift.
• Seamlessly poured beer, wine, and made craft cocktails.
• Was trusted by management to train new employees.

State University of New York at Albany