Veronna Pomeroy

Human resources and operations professional with progressive experience supporting employee relations, recruitment, onboarding, benefits administration, compliance, payroll coordination, leave management, and policy implementation in mission-driven organizations. Proven ability to support leaders and employees with professionalism, confidentiality, and clear communication while improving systems and maintaining accurate records. Recognized for building trust, solving problems, and helping create organized, people-centered workplaces where employees feel supported and informed.

Human Resources, Wellness, and Operations Manager at Habitat For Humanity (2024-09 – Present)

• Lead on-site HR support across recruitment, onboarding, employee relations, compliance, benefits administration, and day-to-day employee questions in a mission-driven operating environment.
• Partner with leadership on performance management, discipline, and complaint resolution, ensuring consistent policy application and compliance with Washington and federal employment laws, including FMLA, PFML, and EEO.
• Support payroll processing, benefits coordination, personnel records, and related HR documentation, ensuring accuracy and alignment with wage and leave requirements.
• Coordinate OSHA logs, workers' compensation, incident reporting, and safety partnerships to support compliance, documentation accuracy, and a strong workplace safety culture.
• Coordinate leave, accommodation, and other employee lifecycle matters while maintaining confidentiality and organized records.
• Develop and implement HR policies, procedures, and documentation practices that support compliance, safety, operational consistency, and clear expectations.
• Support training, change management, and manager guidance to help staff and supervisors navigate HR processes with clarity and accountability.

Senior Executive Administrator at Futuraskolan International School of Stockholm (2019-08 – 2024-09)

• Oversaw daily operations and provided high-level administrative support to leadership teams and staff in a complex, fast-paced organizational environment.
• Conducted formal workplace investigations and complaint-resolution processes, including fact gathering, documentation, and recommendations consistent with policy, labor obligations, and legal requirements.
• Partnered with leadership and labor representatives to address employee relations matters, resolve disputes, and manage sensitive workplace issues with confidentiality and sound judgment.
• Facilitated collaboration with five labor unions, prepared materials for negotiations, and conducted individualized salary negotiations.
• Implemented policies and streamlined administrative processes to improve consistency, efficiency, and staff satisfaction.

Executive Administrator at Futuraskolan International Stockholm AB (2017-03 – 2019-06)

• Managed budgeting and facilities oversight, improving operational efficiency and supporting financial goals.
• Directed collaboration with five labor unions, including negotiations and individualized salary discussions.
• Led administrative improvements that supported a collaborative, high-performance workplace culture.
• Used data-driven decision-making to implement continuous improvement strategies aligned with organizational goals.
• Built strong community and stakeholder relationships through responsive communication and partnership development.
• Earned promotion to Senior Executive/Vice Principal within the international school after just two years, reflecting exceptional leadership and commitment to educational excellence.

Director of Special Education Learning at Futuraskolan International Kottla (2014-08 – 2017-06)

• Developed and implemented Individualized Education Programs (IEPs), ensuring both academic and social-emotional growth for students with special needs.
• Trained teaching assistants on effective strategies for diverse learners, significantly enhancing classroom support and instructional effectiveness.
• Maintained meticulous records of student progress, ensuring compliance with educational standards and regulatory requirements.

Master of Business in Business – Stockholm University

Primary Education Teaching Degree in Primary Education – University of London

Bachelor of Arts in Arts – Nottingham Trent University