Vesa
Customer-focused hospitality professional with experience in luxury resorts, restaurants, and real estate support roles
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About
Customer-focused hospitality professional with experience in luxury resorts, restaurants, and real estate support roles. Proven ability to lead teams, deliver high-quality guest experiences, and thrive in fast-paced environments. Skilled in supervision, guest relations, POS systems, and administrative coordination, with a strong attention to detail and professionalism.
Experience
Housekeeping Supervisor at Chatham Bars Inn (2025-06 – 2025-09)
- Supervise staff to maintain hotel cleanliness and service standards
- Train new team members on procedures and safety
- Coordinate room assignments and inspect completed work
- Communicate with front desk and management regarding guest needs
Host at Wequassett Resort & Golf Club (28 Atlantic) (2025-06 – 2025-09)
- Greeted guests and managed seating in a luxury resort environment
- Supported smooth dining operations during peak service hours
Host at Yarmouth House (2025 – 2025)
- Welcomed guests and managed waitlists
- Ensured positive guest experiences during high-volume shifts
Host & Server at Nova Rooftop Bar (2024-01 – 2025-05)
- Greeted and seated guests with professionalism
- Managed reservations and waitlists
- Provided menu knowledge and supported bar staff during busy service
Barista / Cashier at Three Fins Coffee Roasters (2025 – 2025)
- Prepared and served hot and cold coffee and espresso-based beverages
- Operated POS system and handled cash and card transactions
- Provided friendly, efficient customer service
- Maintained cleanliness of the bar and work areas
- Supported opening and closing duties
Sales Agent / Administrator at Invest Real Estate
- Promoted properties and responded to client inquiries
- Scheduled property viewings and assisted with closings
- Managed listings, documentation, and client records
- Supported sales team with coordination and communication
Education
DIPLOMA in Mathematics and Computers – Sami Frasheri SECONDARY SCHOOL/HIGH SCHOOL (2016-09 – 2018-06)
Philosophy – Faculty of Philosophy University "Hasan Prishtina" (2019-10 – 2023-09)
International relations and diplomacy – University "Hasan Prishtina" Prishtina Faculty of Philosophy (2023-10)
