Victor Nengi
CUSTOMER SUCCESS | CLIENT RELATIONS | CUSTOMER SERVICE
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About
Customer-focused professional with experience assisting clients, providing travel guidance, handling reservations and transportation planning, and solving day-to-day operational issues. Strong communicator with a background in teaching English and Literature, client assistance, research, and team collaboration. Tech-savvy and familiar with CRM and remote-work tools, with a strong focus on customer satisfaction, accuracy, follow-up, and problem-solving.
Experience
STORE MANAGER - EVERYDAY GROUP
(2025-12 - 2026-06)
- Received and inspected fresh stock from vendors.
- Issued products for kitchen production and maintained accurate stock records.
- Recorded receipts digitally and manually.
- Ensured compliance with FIFO (First In, First Out) procedures.
- Monitored inventory to prevent expired, damaged, or spoiled products.
- Maintained proper hygiene, cleanliness, and product-quality standards.
RESEARCHER & EVENT STRATEGIST (INTERN) - Schneider Institute and Travel - Port Harcourt, Rivers State
(2021-10 - 2022-10)
- Assisted clients with travel planning, destination selection, reservations, and transportation.
- Provided guidance on passport and visa requirements.
- Conducted site visits, observations, and research to support new products, processes, and applications.
WAREHOUSE ATTENDANT - Market Square - Opolo, Bayelsa State
(2018-12 - 2021-07)
- Supported daily warehouse operations and stock handling.
- Maintained organized inventory and assisted with operational tasks.
- Collaborated with team members in a fast-paced work environment.
- Applied problem-solving and decision-making skills to daily operations.
TEACHER
(2011 - 2012)
- Taught English Language and Literature in English.
- Supported students in developing communication, reading, and comprehension skills.
Education
BACHELOR OF ARTS (B.A.) - HISTORY & DIPLOMACY - Niger Delta University, Wilberforce Island, Bayelsa State (2019)
SENIOR SECONDARY SCHOOL CERTIFICATE EXAMINATION (SSCE) - Community Secondary School Otuoake/Otuoba, Ogbia, Bayelsa State
FIRST SCHOOL LEAVING CERTIFICATE (FSLC) - Mission Nursery & Primary School, Rivers State
