Victoria Clark
Client Services Associate
Hire this person
Send a job offer directly to this candidate
About
A motivated and detailed oriented bachelor's in health science student with plans to pursue law school. Bringing experience assisting individuals with Social Security Administration, Supplemental Security Income, Medicaid, Medicare, public assistance and immigration related applications.
Experience in supporting diverse communities by helping clients understand requirements, prepare necessary documentation, and navigate government programs and legal processes. Fluent in English, Arabic, and Chaldean with strong cultural awareness and the ability to communicate effectively with a wide range of clients. Seeking to contribute strong organizational skills, compassion, and a commitment to advocacy in a legal office environment while continuing to build a foundation for future career in law.
Experience
Client Services Associate - CSC LLC
(2024-01)
- Assist client with applications for Medicaid, Medicare, SNAP, SSI, SSA benefit
- Prepare and submit social security applications and supporting documents
- Represent clients at social security administration hearings, advocating on their behalf
- Maintain accurate client records while ensuring confidentiality and compliance
- Process documentation accuratley and ensure timely completion
- Provide Arabic to English translation
- Remind clients of appointments and follow up as needed
Pharmacy technician - Fans Family Pharmacy
(2023-02 - 2024-01)
- Called patients to come pick up medications when ready
- Filled prescriptions in a timely manor
- Educated patients on their medications
- HIPPA compliance and kept current on my certificates
Receptionist - Michigan Institute of Urology - Macomb
(2021-05 - 2023-12)
- Answered incoming calls and made call to patients
- Faxed and scanned patient information to correct EMR system
- Scheduled patients for new appointments and future returning appointments
- Followed HIPPA compliance
Education
Bachelors - health science - Detroit Mercy (2027)