Victoria Garand

Finance professional with more than three years of experience supporting banking operations, financial transactions, regulatory compliance, account management, and operational risk within high-volume financial environments. Holds a Master of Science in Finance & Investments with a strong foundation in financial analysis, investment management, corporate finance, and risk assessment. Recognized for analytical problem-solving, exceptional attention to detail, and delivering outstanding client service.

Seeking opportunities in Financial Analysis, FP&A, Banking Operations, Credit Analysis, Commercial Banking, Treasury, or Risk Management.

Banking Associate at TD Bank (2024-10 – Present)

• Support daily branch operations by processing complex financial transactions with exceptional accuracy and regulatory compliance.
• Review account activity to identify discrepancies, suspicious transactions, and potential fraud while escalating concerns appropriately.
• Maintain accurate financial documentation and ensure compliance with internal policies and banking regulations.
• Assist customers with account maintenance, digital banking services, and financial solutions.
• Build strong client relationships by understanding financial needs and delivering effective solutions.
• Contribute to operational efficiency by managing multiple priorities in a fast-paced banking environment.

Bank Teller at TD Bank (2024-02 – 2024-10)

• Processed high-volume customer transactions including deposits, withdrawals, cashier's checks, and account services with consistent accuracy.
• Balanced cash operations daily while adhering to internal controls and audit standards.
• Supported fraud prevention efforts by identifying unusual transaction activity and following established procedures.
• Assisted customers with banking products, account services, and digital banking platforms.
• Contributed to branch operational and customer service goals through efficient transaction processing.

Bank Teller at KeyBank (2023-06 – 2024-01)

• Managed daily banking transactions while ensuring accuracy, confidentiality, and compliance with banking regulations.
• Maintained financial records and balanced cash transactions according to operational standards.
• Assisted customers with account servicing, banking inquiries, and financial products.
• Collaborated with team members to support efficient branch operations and exceptional customer service.

Customer Service Experience at McDonald's | Lowe's | Shaw's

• Developed strong communication, problem-solving, and organizational skills in high-volume customer environments.
• Managed competing priorities while consistently delivering excellent customer service.
• Built teamwork, adaptability, and conflict-resolution skills transferable to financial services.

Master of Science in Finance & Investments – Southern New Hampshire University (2026-05)

Bachelor of Science in Business Economics – University of Maine at Farmington (2023-05)