Victoria Rosenthal

Administrative and operations professional with 7 years of experience supporting C-suite leaders and staff at all levels across corporate, financial, and media environments. Skilled in calendar and production schedule management, email and correspondence, conference room and office operations, vendor coordination, inventory management, and employee onboarding. Combines strong organizational skills with polished writing and editorial experience and is trusted with confidential information and high-volume communications.

Associate Editor/Content Supervisor (Editorial & Operations) at NJ.com (2022-04 – Present)

• Manage and maintain a complex production calendar, coordinating schedules, deadlines, and assignments across a 7-person team
• Handle confidential information and sensitive communication with discretion, sound judgment, and a high level of trust
• Assist leadership in the hiring process by reviewing and evaluating candidate editing assessments
• Oversee high-volume email communication with internal staff and external partners to ensure timely responses and workflow continuity
• Create and update internal documentation, including process guidelines, standards, and tracking systems to streamline operations
• Onboard and train new team members on content management systems and operational best practices
• Coordinate cross-department communication to ensure timely completion of time-sensitive content
• Submit and track personal expenses using NetSuite (previously Concur)

Receptionist at Institute of Directors (2021-09 – 2022-03)

• Greeted all club members (directors at companies across London) and guests visiting the building before checking them in using Microsoft Dynamics 365 CRM and daily guest list tracker on Excel
• Handled daily logistics, appointments, and guest coordination to support smooth operations for staff and visitors
• Made independent decisions to resolve scheduling conflicts, prioritize requests, and maintain workflow continuity without supervision
• Managed main Reception phone line, taking restaurant bookings and meeting room food orders and transferring calls to appropriate departments
• Booked tables in lounges and restaurant for visitors using SevenRooms booking system
• Completed ad hoc administrative tasks, including coordinating ground transportation, creating signs, schedule templates, updated staff directory, and place cards for delegate training breakfasts and lunches

Receptionist at Industrial & Commercial Bank of China (2019-12 – 2020-09)

• Coordinated logistics and vendors to ensure smooth execution of meetings, workshops, and day-to-day operations for C-suite leaders and staff
• Spearheaded 6 administrative projects, including revamping and composing the employee directory, the Conference Room Booking and Usage Guidelines, and Conference Room Booking Request Form
• Anticipated needs by proactively preparing materials, identifying gaps, and ensuring readiness ahead of meetings
• Supported HR team with employee onboarding and offboarding by coordinating with IT to set up and disassemble workstations, and prepared welcome packages for new hires
• Trained 2 newly hired receptionists to prepare them for taking on daily tasks and responsibilities
• Reserved conference rooms using IBM Lotus Notes 9 for, prepared them for daily meetings, and coordinated catering
• Oversaw the Administration Department’s email account along with office mail and shipments for C-suite leaders and staff
• Conducted inventory checks for 5 office pantries, ordering and restocking missing items

Administrative Assistant/Receptionist at Career Group (2019-10 – 2020-09)

• Managed conference room reservations via Outlook and prepped rooms for daily meetings on a temporary basis (including Tishman Speyer, Point72, and Red Bull)
• Booked travel and ground transportation for C-suite leaders and staff
• Screened and rerouted phone calls on main office line at the front desk
• Sorted incoming and inter-office mail and distributed it to employees
• Greeted guests and directed them to appropriate contacts and locations

Office Assistant at Adventure Media & Events, LLC (2018-11 – 2019-09)

• Managed front desk operations, greeting and directing visitors to appropriate contacts and locations
• Screened and directed incoming calls on the main office phone line for CEO/president and leadership
• Sorted, distributed, and managed incoming and outgoing mail and shipments
• Conducted inventory checks for office supplies and pantry, placed orders, and restocked as needed
• Assisted controller with budget tracking and expense reports by collecting vendor invoices from company purchases and logging them into expense tracking spreadsheets
• Maintained production calendar and tracked deadlines across print and digital projects
• Managed communication with toy and game industry representatives, coordinating meetings and appointments
• Supported event logistics, including trade show coordination and follow-up communication

Co-Chair at Journalism Day D.E.I. Committee (2025-09 – Present)

• Lead committee overseeing the planning and execution of journalism career workshops and events for elementary, high school, and college students across New Jersey
• Liaise with professors and teachers to organize event dates, plan workshop curriculums, and coordinate logistics

M.A. in Digital Journalism – Goldsmiths, University of London (2021-09)

B.A. in English (Rhetoric and Global Culture) and Theatre (Dance) – Binghamton University (2017-01)