Victoria Ward
CUSTOMER SERVICE REPRESENTATIVE
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About
Highly empathetic and results-driven Customer Service Representative with a proven track record of delivering exceptional client experiences and fostering strong customer relationships. Expert in call handling, de-escalation, and conflict resolution, proficient in data entry, Microsoft Office, and comprehensive product and service knowledge. Leverages superior communication, active listening, and problem-solving skills to efficiently resolve inquiries and consistently enhance customer satisfaction.
Experience
CSR - Continuum Global Solutions
CSR - Continuum Global Solutions
(2018-12 - 2021-07)
CNA - Priority One Health Care
(2022-11 - 2023-05)
Customer Service - Pearl River Resort Call Center
(2024-02 - 2025-06)