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Victoria Ward

CUSTOMER SERVICE REPRESENTATIVE

Talent
104 Cross Tree Cir, Jackson, 39212, United StatesMember since July 22, 2026
Customer ServiceActive ListeningConflict ResolutionData EntryMicrosoft OfficeService KnowledgeDe-escalationCall Handling
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Customer ServiceActive ListeningConflict ResolutionData EntryMicrosoft Office

About

Highly empathetic and results-driven Customer Service Representative with a proven track record of delivering exceptional client experiences and fostering strong customer relationships. Expert in call handling, de-escalation, and conflict resolution, proficient in data entry, Microsoft Office, and comprehensive product and service knowledge. Leverages superior communication, active listening, and problem-solving skills to efficiently resolve inquiries and consistently enhance customer satisfaction.

Experience

CSR - Continuum Global Solutions

CSR - Continuum Global Solutions

(2018-12 - 2021-07)

CNA - Priority One Health Care

(2022-11 - 2023-05)

Customer Service - Pearl River Resort Call Center

(2024-02 - 2025-06)

Education

High School

Skills

CUSTOMER SERVICE REPRESENTATIVE

Reviews

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