Virginia Benton
Customer service oriented professional with healthcare industry and billing and coding experience
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About
Customer service oriented professional with healthcare industry and billing and coding experience, able to provide clerical support to clinical and office staff and perform administrative duties necessary to deliver quality patient care.
Experience
Personal Care Aide / Home Health Aid at Maxim Healthcare (2024-06 – Present)
- Maintained a safe, secure, and healthy environment.
- Assisted with activities of daily living – personal hygiene, mobility and feeding.
- Handled light housekeeping duties, prepared meals, and ran errands.
- Completed daily logs documenting patient condition and activities and any changes to patient care plan.
- Abided by HIPAA guidelines to safeguard sensitive and confidential information.
Pharmacy Technician at LHC Group | Access Community Base Services (2022-12 – 2025-03)
- Handled inbound and outbound calls, answered inquiries, responded to questions, and provided customer service.
- Verified insurance coverage, processed transactions, scanned merchandise, and accepted payments.
Education
Associate of Science Degree in Health Sciences – Medical Administrative Assistant – Ultimate Medical Academy (2023-11 – 2025-06)
HIPAA Essentials for Healthcare Professionals Certificate in Healthcare Compliance – Ultimate Medical Academy
Certification of Completion in Certified Nursing Assistant and Home Health Aide – BOCES
