Virginia Butler

Detail-oriented management professional with over seven years of experience in recruiting, onboarding, scheduling, payroll, and daily operations. Currently pursuing an Associate Degree in Communications and seeking to transition into an entry level Human Resources role. Passionate about creating efficient workplaces and providing the support that helps both employees and teams succeed.

General Manager - Jeni's Splendid Ice Creams - Los Angeles, CA

(2022-01)

Manages 15 employees and oversees the operations of an additional location. Upholds company policies and California labor laws. Represents the brand at events such as Taste of RUNWAY, Taste of Culver City, Block Party by the Concern Foundation, and the ASAE Annual Meeting & Exposition.

• Screen, interview, and onboard employees based on predicted sales patterns.
• Approve payroll and create schedules in a timely manner.
• Conduct bi-weekly meetings with employees to review sales initiatives and evaluate overall performance.
• Monitor labor budget and identify sales gaps via KPIs.

Assistant Manager & Baker - Erin McKenna's Bakery - Los Angeles, CA

(2020-01 - 2022-12)

Bridged the gap between the front of house and back of house operations. Ensured that all orders were made correctly and were out on time. Took lead of administrative duties when the General Manager was off duty.

• Created weekly schedules and approved payroll.
• Assisted with interviewing applicants and new employees.
• Addressed employee concerns and provided coaching to develop the team.

Supervisor - Marriott International - Los Angeles, CA

(2019-01 - 2020-12)

Ensured staff were following company policies. Completed weekly inventory and ordered supplies when needed. Addressed employee concerns and elevated to upper management.

• Assisted management with training new employees and evaluating veteran employees.
• Informed team of new menu items and ensured they were certified on how to execute them.
• Collaborated with culinary and banquet departments to ensure seamless execution of events and daily service.

Associate of Communication - Communication - Santa Monica College (2028-01)