Wardah Moosa
Junior Administrator
Talent
Parow, Western CapeMember since August 7, 2026
Teamwork and collaborationProblem-solvingSales and customer engagementDecision-makingTime management
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Teamwork and collaborationProblem-solvingSales and customer engagementDecision-makingTime management
About
Motivated and reliable professional with experience in warehouse administration, customer service, reception duties, and call centre operations. Committed to delivering high-quality work, meeting targets, and contributing positively to organisational goals.
Experience
Junior Warehouse Administrator at The Brazilian Sandal Company (Havaianas) (2020-01 – Present)
- Manage and prepare courier bookings
- Sort, prepare, and distribute waybills and tags
- Load bookings and print waybills for dispatch
- Verify shipment documentation accuracy
- Liaise with courier services to ensure timely deliveries
- Provide customer service and reception support, assisting visitors and handling enquiries
Call Centre Agent at Baruch Marketing Services (2017-11 – 2018-05)
- Assisted clients with funeral policy enquiries
- Built strong client relationships and referrals
- Worked towards achieving monthly sales targets
- Ensured products aligned with client needs
Call Centre Agent at iCare Children's Foundation (2017-02 – 2017-06)
- Communicated with clients across Cape Town
- Participated in community outreach initiatives
- Managed donor information using internal systems
- Secured donations for children's homes and safe houses
Till Operator at Woolworths (2017-02 – 2017-06)
- Delivered excellent customer service
- Handled cash transactions accurately
- Maintained high levels of customer satisfaction
Education
Matric in Grade 12 – Rocklands Secondary School (2013-12)
Skills
Junior Administrator
