Wendy Luna

Global Logistics & Supply Chain executive with 25+ years of progressive leadership driving multimillion-dollar domestic and international transportation operations, import/export compliance, distribution, warehouse operations, carrier strategy, and end-to-end supply chain optimization. Proven record of delivering measurable business impact through cost reduction, operational excellence, digital transformation, KPI management, and cross-functional leadership. Experienced leading complex logistics networks across North America, Latin America, Asia, and global markets while ensuring regulatory compliance (CBP, FDA, DOT, IATA, IMDG, HazMat, ISO).

Logistics Manager - Alva Manufacturing - US / South America / Asia

(2019-09 - 2026-06)

• Directed end-to-end domestic and international logistics operations across all transportation modes, including LTL, FTL, ocean (FCL/LCL), parcel, flatbed, and HazMat shipments.
• Led global import/export compliance, customs documentation, and trade regulations, ensuring full compliance with CBP, AES, ISF, HS classifications, and international shipping requirements.
• Negotiated transportation contracts and cultivated strategic carrier partnerships, optimizing freight costs, service levels, and network reliability.
• Improved shipment accuracy from 74% to 99% by standardizing processes, strengthening documentation controls, and implementing operational improvements.
• Managed logistics KPIs, freight analytics, cost reporting, and performance metrics to drive operational excellence and support strategic decision-making.
• Led cross-functional collaboration with sales, customer service, production, warehouse, and executive leadership to improve supply chain performance and customer satisfaction.
• Directed warehouse logistics operations, including inventory control, shipping, receiving, cycle counts, RMAs, and transportation claims while leading and developing logistics teams.
• Maintained ISO 9001 compliance and implemented SOPs, routing guides, and continuous improvement initiatives using the 4DX performance methodology.

Export Manager - BERJE INC. - Worldwide Operations

(2011-05 - 2019-08)

• Managed global export operations and distribution of 3,000+ SKUs valued at $15M+, coordinating shipments from multiple U.S. distribution centers to customers worldwide.
• Directed international logistics, export compliance, customs documentation, and freight coordination, ensuring adherence to global trade regulations.
• Negotiated transportation contracts and carrier rates, reducing freight costs and transit times by 20% while improving service performance.
• Partnered with IT to implement and optimize logistics systems, delivering a 15% reduction in operating costs and a 20% improvement in on-time delivery.
• Developed SOPs and collaborated with customers, carriers, and internal stakeholders to streamline operations, prevent delays, and avoid $100K+ in demurrage and compliance penalties.
• Drove continuous improvement initiatives that enhanced operational efficiency, documentation accuracy, customer satisfaction, and overall supply chain performance.

Logistics Manager - CITRUS PRODUCTS INC. - Brazil / U.S. & Canada

(2005-02 - 2011-03)

• Directed domestic and international logistics operations, transportation planning, and cross-functional supply chain execution across the U.S., Canada, and Brazil.
• Led the implementation of the Ocean Automated Manifest System (AMS) in compliance with U.S. Customs and FDA regulations, generating $1.5M+ in annual cost savings through enhanced compliance and operational efficiency.
• Managed logistics planning, transportation scheduling, inventory availability, and forecasting to optimize supply chain performance and operational continuity.
• Developed logistics reporting, cost analysis tools, and performance metrics to support budgeting, forecasting, and strategic decision-making.
• Reviewed transportation contracts, logistics procedures, and carrier agreements to improve operational efficiency and cost effectiveness.
• Streamlined logistics documentation, shipment visibility, and internal processes, strengthening compliance, execution, and overall supply chain performance.

Logistics Account Assistant Manager - COTSWOLD INDUSTRIES - New York, NY

(2000-05 - 2005-01)

• Managed logistics activities for 50+ domestic and international accounts, coordinating transportation, shipment planning, and supply chain execution across U.S. and Latin American markets.
• Supported product launches by coordinating inventory availability, transportation schedules, and cross-functional logistics activities, contributing to a 15% increase in operational productivity.
• Coordinated with carriers, freight providers, and vendors to ensure timely shipments, optimize transportation performance, and maintain supply chain continuity.
• Analyzed transportation costs, freight rates, and vendor proposals to identify cost-saving opportunities and improve operational efficiency.
• Negotiated carrier and supplier agreements, reducing logistics costs while maintaining service performance and delivery reliability.
• Managed international shipping documentation and coordinated import/export activities across multilingual markets, ensuring accurate logistics execution and regulatory compliance.

Bachelor of Arts (B.A.) - Marketing | Business Administration - Pontificia Universidad Católica Madre y Maestra