Wesley Brown

Detail-oriented and highly organized operations professional with experience managing administrative functions, budgets, staff, daily operations, and cross-departmental initiatives. Strong background in coordinating multiple priorities, maintaining accurate documentation, developing budgets, implementing policies and procedures, and communicating effectively with leadership and team members. Proven ability to identify process improvements, resolve operational issues, and maintain productivity in fast-paced environments.

Seeking to leverage strong organizational, analytical, communication, and administrative skills in an Office Administrator role.

Director of Operations at CHARTWELLS (2023-09 – 2026-07)

• Manage day-to-day operational and administrative activities across multiple accounts and departments.
• Prepare comprehensive annual budgets by analyzing prior-year performance, expenditures, and revenue trends.
• Develop detailed fiscal budgets incorporating revenue projections, historical spending, and operational requirements.
• Coordinate with multiple departments and leadership teams to support business objectives and improve operational efficiency.
• Monitor workflows and identify opportunities to improve processes, productivity, and resource utilization.
• Support marketing and customer-facing initiatives through effective communication, organization, and execution.
• Manage multiple priorities simultaneously while maintaining accuracy, deadlines, and quality standards.
• Communicate operational information, objectives, and expectations clearly to staff and leadership.

Operations Manager at SODEXO (2022-11 – 2023-08)

• Oversaw daily administrative and operational activities across multiple departments.
• Implemented cost-control initiatives that reduced overall operating expenses.
• Collaborated with leadership to address changing business needs, staffing requirements, and operational challenges.
• Coordinated departmental activities and workflows to maintain efficiency and productivity.
• Managed catering operations, including planning, coordination, scheduling, and execution.
• Developed and enforced policies and procedures to promote consistency, accountability, and regulatory compliance.
• Assisted leadership with planning and resource allocation to support departmental goals.

Food Service Manager at SODEXO (2021-05 – 2022-11)

• Coordinated daily operations, staffing, customer service, and administrative responsibilities in a high-volume environment.
• Managed stadium concession operations during major sporting events generating more than $100,000 in revenue per home football game.
• Prepared and communicated departmental objectives, budgets, policies, procedures, and operational initiatives.
• Worked closely with department leaders to establish goals, develop strategic plans, and coordinate priorities.
• Resolved routine operational issues and escalated complex technical or business challenges when appropriate.
• Maintained a professional, customer-focused environment while managing multiple competing priorities.

Retail Manager at SODEXO (2019-01 – 2021-05)

• Managed daily administrative and operational responsibilities while maintaining productivity and service standards.
• Coordinated multiple projects and priorities while consistently meeting deadlines.
• Identified opportunities for process improvement and implemented changes to increase operational efficiency.
• Maintained accurate workflow and operational information to support effective decision-making.
• Participated in ongoing professional development and training to strengthen business and administrative skills.
• Adapted quickly to changing priorities and maintained high-quality work in a fast-paced environment.

Bachelor of Arts (B.A.) in Business Management – Morningside College