Will Avalos
Service & Engagement / Guest Advocate
Talent
RichmondMember since September 27, 2026
Research & AnalysisGovernment & Public PolicyPublic AdministrationProposal SupportStakeholder CommunicationCustomer RelationsProblem SolvingTeam Collaboration
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Research & AnalysisGovernment & Public PolicyPublic AdministrationProposal SupportStakeholder Communication
About
Deliver customer service in a high-traffic retail environment, resolving guest concerns and supporting daily operational objectives. Collaborate with team members to uphold service standards and maintain efficient store operations. Build and maintain positive relationships with guests through clear communication and problem-solving.
Experience
Service & Engagement / Guest Advocate at Target (2024-11 – Present)
- Deliver customer service in a high-traffic retail environment, resolving guest concerns and supporting daily operational objectives.
- Collaborate with team members to uphold service standards and maintain efficient store operations.
- Build and maintain positive relationships with guests through clear communication and problem-solving.
Facility Operations Staff at Christiansburg Aquatic Center (2023-09 – 2024-05)
- Supported daily facility operations and customer service initiatives for a public aquatic center.
- Maintained a safe and welcoming environment for patrons.
- Collaborated with staff to ensure smooth daily operations.
Recreational Therapy Volunteer at The Virginia Home (2025-06 – 2025-11)
- Assisted residents with recreational and engagement activities in a long-term care setting.
- Supported staff in planning and delivering positive resident experiences.
- Applied interpersonal and communication skills in direct service to community members.
Education
Bachelor of Science in Political Science; Minor in History – Radford University (2025-12)
Skills
Service & Engagement / Guest Advocate

