BARTENDER/SERVER - 13 Coins Restaurant - Bellevue, WASHINGTON
(2025-09 - 2026-04)
- Reorganized alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
POOL BARTENDER (SEASONAL) - The Four Seasons - Seattle, WASHINGTON
(2025-05 - 2025-09)
- Demonstrated ability to multitask in a fast-paced environment while providing exceptional customer service.
- Operated cash register, processed payment transactions and maintained accurate financial records.
BARTENDER - W HOTEL- LIVING ROOM BAR - Bellevue, WA
(2022-07 - 2024-06)
- Reinforced excellent customer service skills by efficiently responding to requests in a timely manner.
- Coached new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
BARTENDER/SERVER - Westin Hotel- Cypress Wine Bar - Bellevue, WASHINGTON
(2022-07 - 2024-06)
- Conducted excellent customer service skills by efficiently responding to requests in a timely manner.
- Developed strong working relationships with customers and staff.
OWNER - LA JOLLA PET CARE - La Jolla, CA
(2017-01 - 2022-06)
- Trained effective problem-solving techniques to resolve conflicts quickly and efficiently.
- Prepared contracts and agreements with business partners, vendors, and customers.
SERVER - Outback Steakhouse - San Diego, CA
(2009-06 - 2018-06)
- Achieved ability to interact with customers in a friendly and professional manner.
- Upgraded excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
SERVER - Outback Steakhouse - Waipio, HI
(2005-07 - 2008-11)
- Attained customer compliments for exceptional service beyond standard responsibilities.
- Identified guests for signs of intoxication and promptly notified management to ensure safety.
SERVER - Yard House - Waikiki, HI
(2008-01 - 2008-11)
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Devised ability to interact with customers in a friendly and professional manner.
- Strengthened good communication skills to reduce guest dissatisfaction.
