William Jeffers

Extensive experience in diagnosing, repairing, and maintaining automated production equipment. Proficient in troubleshooting PLC systems, robotic arms, conveyor systems, and other automated machinery. Proven track record of reducing downtime and increasing efficiency through preventive maintenance and continuous improvement initiative.

Automation Maintenance Technician Lead at Walmart E-Commerce Distribution Center (2020-08 – Present)

Extensive experience in diagnosing, repairing, and maintaining automated production equipment. Proficient in troubleshooting PLC systems, robotic arms, conveyor systems, and other automated machinery. Proven track record of reducing downtime and increasing efficiency through preventive maintenance and continuous improvement initiative.

• Perform routine maintenance tasks on automated production equipment to ensure optimal performance and minimize downtime.
• Diagnose and troubleshoot electrical, mechanical, and pneumatic issues with PLC systems, robotic arms, sensors, and other automation components.
• Repair or replace faulty components, such as motors, switches, relays, and actuators, to restore equipment functionality.
• Calibrate and fine-tune automated systems to improve accuracy, speed, and reliability of production processes.
• Collaborate with engineering and production teams to implement upgrades, modifications, and enhancements to existing automation systems.
• Document maintenance activities, including repairs, replacements, and preventive maintenance tasks, to maintain accurate records and compliance with regulatory standards.
• Participate in safety training programs and adhere to safety protocols to ensure a safe working environment for all employees.
• Strong knowledge of electrical, mechanical, and pneumatic systems, with the ability to read and interpret schematics, blueprints, and technical manuals.
• Proficiency in PLC troubleshooting, including ladder logic, HMI configuration.
• Experience working with robotic systems, including setup, programming, and maintenance.
• Excellent problem-solving skills and attention to detail, with the ability to analyze issues and implement effective solutions in a timely manner.
• Effective communication skills, with the ability to collaborate with cross-functional teams and convey technical information to non-technical stakeholders.
• Strong commitment to safety practices and protocols, with a proactive approach to identifying and mitigating potential hazards in the workplace.

RSS at O'Reilly Auto Parts (2020-06 – 2020-08)

Provide excellent customer service while selling parts and accessories. Managing co-workers.

Parts Specialist/Shipping and Receiving at Mountain Motorsports (2019-03 – 2020-05)

As parts specialist I provide the customer with excellent service and raise the overall sales of my department. As shipping and receiving I am in charge of making sure all orders for customers are received, put into Lightspeed, and put away neatly. I also spend time notifying all customers. I make sure all parts or any other items from all departments are shipped out when needed. I am also over all parts warranty claims and any other issues that would require contacting suppliers.

Collections Representative at Advanced Call Center Technologies, LLC (2018-06 – 2018-09)

Cold calling customers, process payments, and document accounts accordingly.

Assembly Worker at AccuForce (2017-01 – 2018-02)

I worked various assignments on assembly lines at a fast pace.

Frozen/Dairy Associate at Walmart (2016-08 – 2016-12)

I handle and stock freight, move merchandise from back room to salesfloor and help customers when needed.

Geology in Geology – Walters State Community College (2017-08 – 2018-05)

High school diploma or GED – South Greene High School