Anthony Friday

Enterprise Applications Analyst with healthcare IT experience administering, supporting, and enhancing enterprise integration environments that facilitate secure data exchange and business-critical operations. Experienced in application integration, automated file exchange, workflow design, ETL, SQL Server, PowerShell scripting, production troubleshooting, root cause analysis, and technical documentation.

Administers

GoAnywhere Managed File Transfer (MFT) within a healthcare environment, supporting secure SFTP-based data exchanges, scheduled workflows, system-to-system integrations, and external vendor connections. Skilled at translating business and technical requirements into reliable integration solutions, analyzing data and system dependencies, resolving production issues, and collaborating with customers, vendors, and cross-functional technical teams.

BUSINESS APPLICATIONs ANALyst at Ballad Health (2025 – Present)

• Administer, configure, enhance and provide T1, T2, T3 support for the enterprise GoAnywhere Managed File Transfer (MFT) platform supporting secure, automated data exchanges between internal healthcare applications, databases, file systems, and external business partners.
• Design and maintain automated integration workflows defining processing logic, data movement, error handling, scheduling, notifications, and system-to-system data exchange requirements.
• Establish, configure, test, and troubleshoot SFTP-based integrations; monitor production workflows, analyze logs and failures, perform root cause analysis, and implement corrective actions to maintain reliable data exchange.
• Implemented a PowerShell/Microsoft Graph automation solution to replace SharePoint password authentication, collaborating with Entra ID administrators on app-only certificate authentication; automated distribution of policies and downtime checklists to 600+ devices with structured logging, exception handling, and documented troubleshooting procedures.
• Developed SQL Server reporting to identify scheduled integration workflows with no file-transfer activity during the previous 180 days, improving operational visibility and supporting application lifecycle management.
• Independently developed a reusable SQL Server analysis to measure GoAnywhere project performance over configurable time periods, reporting run volume, files and data transferred, execution times, success/failure rates, and other operational metrics; used the analysis to identify a production folder processing approximately 14,000 runs and 75,000 files per week while transferring 272 GB with a 100% success rate.
• Developed PowerShell automation to parse enterprise application XML configurations, extracting project metadata, contacts, server relationships, transfer methods, and directory structures to support technical documentation, application analysis, and migration planning.
• Developed a Power Query and Excel reporting solution that transformed GoAnywhere completed job audit logs into hourly and day-of-week job-volume heat maps, providing visibility into calendar and work-week activity patterns and identifying optimal maintenance windows for application, DMZ, and Windows infrastructure updates.

Asset Protection Associate at Wal-Mart (2021 – Present)

• Conducted investigations and analyzed associate behavior, transaction activity, and operational data to identify patterns, anomalies, and potential loss across more than 110 stores within the assigned region.
• Progressed into a special assignment supporting regional operations and loss-prevention analytics, assuming increased responsibility for independent analysis, reporting, process improvement, and coordination with business stakeholders.
• Extracted, transformed, and analyzed data from more than 110 stores to identify trends, measure operational performance, and provide actionable information to regional stakeholders.
• Developed and maintained tracking systems for high-value asset incidents, improving visibility into open cases and contributing to a 20% increase in resolution speed.
• Designed and maintained recurring weekly, monthly, and annual reporting processes, consolidating operational metrics and delivering results to stakeholders for decision-making and performance monitoring.
• Led data analytics and process-improvement projects focused on loss prevention, risk mitigation, operational compliance, and improved reporting efficiency across the regional organization.
• Created training materials, job aids, and process documentation to improve adoption of enterprise data systems and standardize reporting and operational procedures, contributing to a 13% improvement in reporting efficiency.
• Maintained SharePoint-based knowledge resources and documentation supporting regional processes, training, standard operating procedures, and operational continuity.
• Collaborated directly with business stakeholders to gather requirements, investigate reporting discrepancies, analyze system and process issues, and develop solutions to improve data quality and operational processes.
• Served as a liaison between business stakeholders, software vendors, and internal teams to communicate technical and operational requirements, coordinate issue resolution, and ensure timely resolution of application and reporting support requests.
• Collaborate with business stakeholders to gather requirements, develop technical documentation and Standard Operating Procedures (SOPs), and improve the adoption and support of enterprise applications.
• Independently managed work priorities and scheduling within the special assignment, balancing investigative activities, reporting requirements, stakeholder requests, and ongoing process-improvement initiatives.

Explosive Detection Dog Handler at Garda-World Federal Service (2019-03 – 2021-08)

Rank: Civilian Contractor Security Clearance: Previously held D.O.S. Secret

Security Forces/Military Working Dog Handler at USAF (2006-09 – 2018-09)

Rank: E-5 Security Clearance: Previously held D.O.D. Secret

Elected Post Adjutant at Veterans of Foreign Wars (VFW) – VFW Post 4933 (2024-04 – Present)

• Record, maintain, and distribute official meeting minutes and organizational records.
• Perform periodic audits of organizational documentation and maintain records in accordance with VFW policies and bylaws.
• Convert and archive official records in electronic formats to support organizational retention and accessibility.

Bachelor of Science in Computing, Information Technology – East Tennessee State University (2025-05)