William Salvador

IT-focused professional with 9 years of combined military and civilian experience, including service in the U.S. Army Reserve and current warehouse operations at Amazon.

Holds

CompTIA A+ and CompTIA Network+ certifications and is pursuing a bachelor's degree in Cybersecurity. Skilled in troubleshooting, following technical procedures, and working with computer-based systems in fast-paced environments. Seeking an entry-level IT Support or Help Desk role to apply technical knowledge and continue developing hands-on IT skills.

Warehouse Associate - Amazon, Inc - Newark, United States

(2021-12)

Utilized handheld RF scanners and warehouse management systems to process inventory and customer orders.

• Maintained accuracy while performing inventory, packing, and order fulfillment tasks in a high-volume environment.
• Followed established operational and safety procedures to ensure efficient workflow and quality standards.
• Worked collaboratively with team members to meet daily productivity goals and deadlines.
• Adapted quickly to changing operational requirements in a fast-paced environment.

Transportation Security Officer - Transportation Security Administration - Philadelphia

(2021-05 - 2021-12)

Operated X-ray imaging systems and security screening equipment to inspect baggage and identify potential threats in accordance with federal regulations.

• Conducted passenger and baggage screening using metal detectors and handheld detection devices while maintaining security and safety standards.
• Communicated effectively with team members and supervisors to ensure efficient checkpoint operations and rapid response to security concerns.
• Maintained accurate screening and incident records using electronic reporting and data entry systems.
• Followed detailed procedures and regulatory requirements while working in a fast-paced, high-security environment.

Mortuary Affairs Specialist - US Army - Newark

(2017-03 - 2025-03)

Maintained accurate records and documentation in accordance with Army regulations and operational procedures.

• Utilized Army information systems and Microsoft Office applications, including Word, Excel, and Outlook, to manage reports, records, and communications.
• Handled sensitive information with a high degree of confidentiality, accuracy, and attention to detail.
• Coordinated with personnel across multiple departments to ensure timely completion of mission requirements and administrative tasks.
• Served honorably for 6 years in the Army Reserve, including a 9-month deployment, while demonstrating adaptability and professionalism in high-pressure environments.

Bachelor's degree - Networks and Cybersecurity - University of Maryland Global Campus (2022-06)