William Ward

I have been a manager for the Palm Beach Clothing Company, Precision Airlines, Gateway Country Stores, and eleven years running a small chain of video stores. I have a masters degree now an I am seeking a manager position in Southern Maine.

Spectrum Mobile Customer Service

May 17, 2022, to present.

Customer Service Representative

In this role, I resolved customer issues. Educate customers on our services, products, and options. My manager has said that I am detail-oriented.

UBER driver

January 2022 to present part-time.

LL Bean temporary part time

2021 started on August 3rd till Christmas.

Remote position as Home Representative

I am working remotely, taking orders, and handling some customer service issues.

Internship Internet Bull Report

Aug 2020-March 2021

Equity Research Analysis of Mid-Cap companies. Combination of journalism and Financial Analysis.

Arundel Computer Service

Kennebunk, ME.

May 2004 – May 2018

• Owned and operated a computer repair service.
• I solved customer mechanical, networking, and virus issues. I did some web page design work.
• As a business owner, I handled all advertising decisions, bookkeeping, and related functions.

Gateway Country Store

South Portland, ME

Education

• SNHU 2016 –September1, 2019 completed master’s degree finance.
• SNHU 2014–2016 completed bachelor’s degree.
• YCCC, Wells, ME 9/2008 through Fall 2011 Two courses in Visual Basic 2005, 1 non-credit CISCO class, 1 HTML/CSS class, a class in Web Programming fall 2009 Visual basic 2008 , English Composition.
• 2010 Fall Server 2008 and Windows 7 Admin class, Spring 2011 Professional Web Development.
• SMCC, South Portland , ME Spring Semester 2010 Class in MYSQL and PHP5.3.
• Husson College, 220Maine Mall Rd., So. Portland, ME 04106 May-July 2004 Took 1 class in Visual Basic 2003.
• Performance Knowledge, Portland, ME currently enrolled in MCSE track Windows NT4.0 which concluded September 2000, in July 2001 took 1 class at Server 2000 Part time. This school is out of business.
• Computer Technician Training Center; Westbrook, ME, 1/ 1998–2/ 1999
• UNE: Biddeford, ME, 9/1990 Through 1996 Non-Traditional , part-time student equivalent of 3yrs towards Business Admin. Major, (Not Completed).