Willy Go

Customer Concierge

Talent

Tampa, FLMember since June 10, 2026

Verbal and written fluency in SpanishVerbal and written fluency in FrenchVerbal and written fluency in KreyolVerbal and written fluency in EnglishSelf-starter and able to effectively multitaskSolution focused approach with challengesFlexible and engaged with new tasks

Hire this person

Send a job offer directly to this candidate

Verbal and written fluency in SpanishVerbal and written fluency in FrenchVerbal and written fluency in KreyolVerbal and written fluency in EnglishSelf-starter and able to effectively multitask

About

Provided high-quality customer service while helping customers solve car problems Scheduling service requests while assisting customers with required safety and maintenance services Explained costs and time estimates while prioritizing safety in relationship to customer concerns

Experience

Customer Concierge - Ferman Mazda - Brandon, FL

(2019-03)

Provided high-quality customer service while helping customers solve car problems
Scheduling service requests while assisting customers with required safety and maintenance services
Explained costs and time estimates while prioritizing safety in relationship to customer concerns
Assisted mechanics with troubleshooting and keeping accurate documentation of service requests including warranty and recall issues

Service Advisor - Hendrick Honda - Bradenton, FL

(2017-07 - 2019-12)

Provided high-quality customer service while helping customers solve car problems
Scheduling service requests while assisting customers with required safety and maintenance services
Explained costs and time estimates while prioritizing safety in relationship to customer concerns
Assisted mechanics with troubleshooting and keeping accurate documentation of service requests including warranty and recall issues

Service Advisor - Sunset Cadillac - Bradenton, FL

(2016-12 - 2017-07)

Provided high-quality customer service while helping customers solve car problems
Scheduling service requests while assisting customers with required safety and maintenance services
Explained costs and time estimates while prioritizing safety in relationship to customer concerns
Assisted mechanics with troubleshooting and keeping accurate documentation of service requests including warranty and recall issues

Assistant Manager - PPG Paint - Bradenton, FL

(2012-09 - 2016-12)

Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
Maintains quality service by establishing and enforcing organization standards
Promotes sales by demonstrating merchandise and products to customers
Contributes to team effort by accomplishing related results as needed

French Language Instructor - United Nations - Santiago, Chile

(2006-04 - 2009-02)

Instructed military personnel contracted by UN for deployment and duty assignments to French speaking territories in French language lessons
Developed relevant lesson plans based upon specialized assignments
Participated in instructional faculty meetings to maintain relevance of specific instructional programs
Interacted with diplomats and military personnel, adhering to established protocol, in graduations and other structured events