Winnie Chan

Apply over 5 years of background in data warehousing, process validation, and business requirements analysis in DoD environments where strong communication, writing, computer, and personal skills are critical success factors.

Proficiency includes: Developing actionable project plans from customer requirements. Facilitating requirements and communications between management and technical implementation teams. Analyzing existing processes, environments, or applications for improvement and efficiency. Utilizing project management practices with an emphasis on communication, budgets, and timelines.

Security Clearance: SECRET

Data Analyst - DoD Contractor for Naval Special Warfare Command - Coronado, CA

(2013-08)

• Work with business intelligence software and various reports to collect insights into trends and prospects.
• Collaborate with business-unit leaders to identify and prioritize problems.
• Extract and interpret data patterns to translate findings into actionable outcomes.
• Collaborate with end users identify needs and opportunities for improved data management and delivery.
• Communicate and address impediments to assist customers process improvements.
• Produce monthly reports using advanced Excel spreadsheet functions daily.
• Identify, analyze, and interpret trends or patterns in complex data sets correlates to customers' requirements.
• Utilize data visualization tools to effectively communicate business insights.
• Create Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.

Data Entry Administrator - Wholesalehats.com - Palm Desert, CA

(2011-10 - 2012-09)

• Collaborated with customer service staff to research and resolve vendor discrepancies.
• Utilized Graphtec Interactive web tools to update products on the company website.
• Entered accounts payable and receivable in QuickBooks daily.
• Processed customer and account source documents by reviewing data for deficiencies; prepared source data for computer entry by compiling and sorting information.
• Communicated with customers questions with company merchandise.

Bachelors of Business Administration - Data Analytics - American Public University (2023-01)