Wolfy Ios

Motivated Business major currently attending Valencia College with plans to transfer to UCF. Skilled in critical thinking, problem-solving, and analyzing information with attention to detail. Experienced in reviewing and evaluating content for accuracy, clarity, and quality.

Eager to contribute strong communication skills and a detail-oriented mindset to support teams in delivering reliable results. Dedicated business student at Valencia College, currently holding a 4.4 GPA and planning to transfer to the University of Central Florida to continue degree in Business Administration. Strong skills in research, communication, and problem-solving.

Enjoy finding efficient ways to approach challenges. Work well both independently and with a team, and quick to learn new things. Looking for opportunities to apply academic learning while building real-world experience and contributing to team success.

UPS Supervisor at United States Parcel Services (UPS) (2025-10 – Present)

Supervised daily warehouse operations, coordinated and motivated teams to meet productivity and safety goals, ensured on-time package flow, enforced company policies, and resolved operational issues to maintain efficient, high-quality service.

Server at Miller's Ale House (2024-05 – Present)

• Greeted guests, took food and beverage orders, and delivered meals promptly to ensure a positive dining experience.
• Provided excellent customer service by anticipating guest needs, answering menu questions, and resolving concerns.
• Handled cash, credit card, and POS system transactions accurately and efficiently.
• Maintained clean and organized dining areas while following health and safety standards.
• Worked collaboratively with kitchen and bar staff to manage high-volume service.

Team Leader/Supervisor at PANDA EXPRESS (2022-09 – 2023-05)

• Delivered excellent customer service by taking orders, answering questions, and ensuring a positive dining experience.
• Prepared and served food items following company recipes, portion standards, and safety guidelines.
• Maintained a clean, organized, and sanitary work environment in both front-of-house and kitchen areas.
• Worked collaboratively with team members to handle high-volume service and meet performance goals.
• Operated cash register, processed payments, and balanced transactions accurately.

Truck Dispatcher at Trucking Times LLC (2021-05 – 2022-08)

• Coordinated and scheduled freight transportation to ensure on-time deliveries and efficient route planning.
• Monitored driver locations, updated delivery status, and maintained consistent communication with drivers.
• Handled customer inquiries, resolved delivery issues, and ensured high levels of client satisfaction.
• Prepared and managed shipping documents, logs, and reports while maintaining compliance with regulations.
• Utilized dispatch software and GPS tracking systems to maximize efficiency and reduce downtime.

Associate's degree in Business Management – UCF (2024-08)

High school diploma or GED – Cypress Creek High School (2021-08 – 2024-08)