Ximena Sofia
Bachelor in Business Administration Candidate
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About
Forward-thinking Business Administration undergraduate with extensive practical background in customer experience management, retail operations, and inventory control. Proven capability in operational leadership, cross-functional teamwork, and high-pressure problem-solving. Dedicated to bridging academic rigor with practical execution to maximize efficiency, customer satisfaction, and continuous business growth.
Experience
Deli & Bakery Specialist at WALMART (2026-02 – Present)
- Ensure premium product presentation, quality standards, and fresh food preparation.
- Deliver exceptional customer service and resolve client inquiries effectively.
- Manage inventory rotations, stock replenishment, and rigorous sanitation protocols.
Cashier & Customer Service Associate at BURLINGTON (2024-10 – 2024-12)
- Executed high-volume point-of-sale transactions and secure drawer balancing.
- Maintained optimal sales floor organization, merchandise presentation, and safety standards.
- Assisted customers promptly to elevate overall shopping experience.
Cashier & Service Team Member at WHATABURGER / McDONALD'S (2024-02 – 2024-08)
- Handled drive-thru and dining room operations, ensuring fast and accurate order fulfillment.
- Upheld rigorous standards of food safety, cleanliness, and operational hygiene.
Cashier & Service Team Member at WHATABURGER / McDONALD'S (2022-12 – 2024-02)
Education
Bachelor in Business Administration – Universidad Vizcaya de las Américas (2029)
High School Diploma – Eagle Pass High School (2019 – 2023)
