Yagaira Lopez

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Willing to learn new things to make myself a better team member.

Server at Buffalo Wild Wings (2023-06 – Present)

Provided exceptional customer service and maintained cleanliness while collaborating with kitchen staff

• Provided exceptional customer service by greeting and assisting guests promptly
• Maintained cleanliness and organization of dining areas to enhance guest experience
• Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders
• Assisted in setting up and breaking down dining spaces for various events
• Learned menu items thoroughly to provide detailed recommendations to customers
• Processed customer payments accurately using point-of-sale systems
• Supported team members by communicating effectively during busy shifts to improve workflow
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality

Fulfillment Expert at Target (2022-06 – 2023-05)

Coordinated with associates on fulfillment activities and processed orders efficiently

• Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
• Accepted, processed and quickly filled orders
• Followed proper packaging requirements depending on order size and type
• Located merchandise from shelves and storage areas to fill orders
• Operated handheld scanners to track merchandise throughout fulfillment process

Cashier at Buffalo Wild Wings (2021-07 – 2022-06)

Operated payment systems and assisted customers with transactions and inquiries

• Operated cash register or POS system to receive payment by cash, check and credit card
• Accepted cash and credit card payments, issued receipts and provided change
• Answered customer questions and provided store information
• Collected payments and provided accurate change
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity
• Worked closely with front-end staff to assist customers

High School Diploma – Cottonwood High School (2019-05)