Yashali Walia
Customer-focused beauty professional with hands-on experience in retail sales, personalized product consultation, and vocational instruction
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About
Customer-focused beauty professional with hands-on experience in retail sales, personalized product consultation, and vocational instruction. Skilled in foundation and concealer shade matching, skincare guidance, and building repeat customer relationships through attentive service.
Background includes designing and delivering beauty curriculum for diverse learners as a certified vocational trainer. Bilingual in English and Hindi.
Experience
Cashier & Beauty Advisor at KC Beauty (2024-10 – Present)
- Provide personalized product consultations across skincare and cosmetics, recommending items tailored to each customer's skin type, tone, and individual concerns.
- Perform in-person shade matching for foundation, concealer, and lip products, helping customers identify ideal pairings on their first visit.
- Operate POS systems to process transactions accurately, manage cash handling, and reconcile the register at end of shift.
- Build repeat customer loyalty through attentive service, product education, and informed recommendations on new arrivals and promotions.
Vocational Beauty Trainer at Empower Pragati (2021-12 – 2022-03)
- Designed and delivered structured lesson plans aligned with national vocational education standards, covering skincare, makeup application, hair styling, and salon hygiene.
- Instructed students through live demonstrations, hands-on practicals, and group projects, adapting delivery to varied skill levels and learning styles.
- Maintained a fully equipped, safety-compliant beauty lab in line with institutional policies and industry regulations.
- Collaborated with practicing salon and spa professionals to refine the curriculum so training reflected current industry techniques and employer expectations.
- Assessed progress through formative and summative evaluations, providing individualized coaching to help students prepare for certification exams.
- Organized site visits to salons and spas, giving students direct exposure to professional work environments and client-facing workflows.
- Reinforced foundational Hindi communication skills to strengthen students' ability to interact with clients in salon settings.
Education
Bachelor of Arts – Delhi University (2013-05)
