Yohannes Debku

Experienced and dedicated business owner and manager with extensive hands-on experience in retail, restaurant management, and customer service. Strong leadership skills with a proven ability to build customer loyalty, supervise teams, and manage day-to-day business operations efficiently.

Owner / Manager - Showa Market - Vienna, VA

(2013-01)

• Own and operate a successful retail business for 11+ years.
• Build and maintain strong customer relationships resulting in high satisfaction.
• Supervise and train staff to uphold professionalism and service quality.
• Manage budgeting, inventory, scheduling, and vendor relations.
• Implement marketing strategies to increase customer traffic and revenue.
• Resolve customer concerns promptly to maintain a positive reputation.

General Manager - Jolly's Restaurant - Alexandria, VA

(2013-01 - 2015-12)

• Oversaw daily restaurant operations, including staff supervision and scheduling.
• Delivered exceptional customer service and handled customer concerns professionally.
• Managed inventory, ordering, budgeting, and vendor relationships.
• Trained and supported staff to maintain high service standards.

Sales Person - Summit Solution - Washington, DC

(2010-01 - 2012-12)

• Assisted customers and supported overall sales operations.
• Maintained strong product knowledge to help customers make informed decisions.
• Provided excellent customer service and contributed to meeting sales goals.

General Manager - ADF Companies (Pizza Hut)

(2007-01 - 2008-07)

• Managed store operations and delivery processes.
• Ordered supplies and maintained inventory levels.
• Supervised employee schedules and handled payroll.

Owner / Manager - Finfine Restaurant - New York, NY

(1989-01 - 1996-12)

• Owned and operated a full-service restaurant for 7 years.
• Managed staffing, customer service, kitchen operations, and finances.
• Built a loyal customer base through quality service and community connections.

Degree - Management - Addis Ababa University