Yolanda Stamfard

Contact patient/Insurance to obtain information needed Update patient demographic, verify insurance Submit Appeals, upload medical records by portal

Revenue Recovery Specialists I - Knowtion Health - Remote

(2023-07)

• Contact patient/Insurance to obtain information needed
• Update patient demographic, verify insurance
• Submit Appeals, upload medical records by portal
• Note all accounts worked
• Answer incoming calls
• Analyze information to identify root cause of denied or unpaid claim
• Ensure appropriate timely filing guidelines are met for maximum reimbursement
• Identify and discuss root cause issues with management
• Identify trends to report to Supervisor

Medical Billing Specialist - ENT Specialists - Norwood, MA

(2015-11 - 2022-04)

• Submit Insurance claims Electronically and manually
• Monitor and collect payments from third party payers and patients
• Research denied claims and make corrections for rebilling
• Counsel patients on delinquent accounts
• Process refunds
• Post Insurance and patient payments
• Work denials of claims
• Process the lockbox
• Answer telephone calls from patients, staff and from Insurance carriers

MEDICAL REVENUE/ CREDIT REP - Harvard Vanguard Medical Associates - Needham, MA

(1999-11 - 2015-07)

• Post various Insurance payments electronically and manually
• Identifies discrepancies as they relate to the payments/adjustments
• Investigates and resolves credit balances
• Back up for remote deposit of checks
• Post online credit card payments
• Process credit cards payments
• Add Insurance coverage
• Post Self payment
• Work Insurance Denials

REVENUE CONTROL SPECIALIST - MGH Physician Organization

(1997-04 - 1999-11)

• Post Insurance and self pay payments
• Balance Lockbox daily
• Post Specialty accounts payments
• Answer incoming calls from patients
• Reconcile all unidentified accounts
• Communicate effectively with third parties to resolve outstanding medical claims
• Refund Coordinator for Self and Insurance refunds

Medical Office Administration - Jewish Vocational School