Yuko I

Detail-oriented bilingual professional with over 8 years of leadership experience in school operations, sales management, and office administration. I also have experience in AI training as a content writer for Turing. Possesses a strong ability to streamline operations, train staff, and support customers in fast-paced environments.

Skilled in identifying tone, bias, and accuracy across written and multimedia content. Experienced in data entry and the use of Microsoft Office tools. Known for strong writing skills, clear articulation, and maintaining objectivity in analysis.

Passionate about supporting fair and data-informed decision-making through accurate, well-researched reporting.

Japanese content writer - Turing

(2026)

• Review Japanese content for AI training projects using Google Colab, ensuring the outputs are natural, accurate, and culturally appropriate.

English Conversation School Staff Leader - Nova Ltd.

(2017 - 2025)

• Conducted cross-team collaboration to manage daily school operations, optimize scheduling, and enhance student support and instructor coordination.
• Supervised school staff guaranteeing high quality service delivery.
• Conducted hiring interviews, on-boarding, mentoring, and leading training sessions for new hires.
• Reviewed team performance to ensure quality standards, operations efficiency and adherence to content guidelines through workflow organization and proactive problem-solving.
• Furthered student translation abilities for accuracy in grammar, syntax, and structure, catching inconsistencies and ensuring their translations accurately reflected English interpretation of kanji, hiragana, and katakana.

Sales Manager - Shaddy

(2012 - 2017)

• Oversaw sales floor operations and staff performance of employees.
• Managed the proceeds inventory, sales reporting, and customer engagement.
• Contributed to increased customer satisfaction and repeat business through collaborating and effective communication, providing cross-functional interactions that personalized service.

Office Administrator - Meiji Yasuda Life Insurance

(2009 - 2011)

• Utilized meticulous attention of detail to precisely process life insurance claims and handled accounting-related administrative tasks.
• Maintained accurate and detailed documentation and scrutinized internal financial procedures to rectify inaccuracies to maintain the highest standard of data accuracy.
• Provided efficient clerical support to ensure smooth office operations.

Diploma - Accounting, Information Technology - Chuo Information Processing College