Intake Coordinator Prevention and Permanent Supporting Housing / SRO-SPR Program Manager - SA Ministries - San Antonio, TX
(2007-01 - 2015-12)
- Contacted families and individuals to determine eligibility for services.
- Coordinated case management community referrals.
- Prepared regular reports and correspondence with City of San Antonio regarding continued HUD regulation compliance.
- Calculated proper rent payments and documented all payments.
- Maintained appointment schedules for case managers.
- Conducted room inspections.
- Meet with case managers and members regarding any concerns with housing.
- Assisted clients with housing choice vouchers.
- Managed an SRO case load of 70 – 108 clients.
Case Aide – Administrative Associate - City of San Antonio / Dwyer Avenue Center - San Antonio, TX
(2007-01 - 2009-12)
- Conducted initial eligibility screenings for housing support.
- Distributed and logged bus tickets and gift cards.
- Answered phone, filling, and document review.
- Assisted in room inspections.
Administrative Assistant - City of San Antonio / Libraries - San Antonio, TX
(2007-01 - 2008-12)
- Installed Self-checkout program in various library locations.
- Answered phones and customer questions.
Training General Manager - Church's Chicken - San Antonio, TX
(2001-01 - 2007-12)
- Managed all aspects of restaurant operations.
- Responsible for all accounts receivable/payable and daily bank deposits.
- Trained store team members.
- Traveled to other restaurant locations to train managerial candidates.
- Inspected other store locations to verify standards.
- Coordinated staff involvement with the community and charities.
Assistant General Manager - Furr's Cafeteria - San Antonio, TX
(1998-01 - 2004-12)
- Responsible for overall store operations.
- Train and supervise new employees.
- Assist customers in all aspects of store service and satisfaction.
