Zach Ellis

I graduated with a B.A.S. in Information Technology Systems from ISU. My favorite class topics were Cisco Networking and Applied AI. I am highly advanced at administering and troubleshooting virtualized environments.

I am confident in my ability to repair laptops, desktops, printers, consoles, and I have built over 20 gaming rigs for myself and others. Recently, I've become passionate about vibe coding, prompt engineering, and MLOPs. I also coded my own website.

I recently won 2nd place in Network Administration using Cisco and 3rd place in Server Administration using Microsoft in Nashville, TN for the 2026 Business Professionals of America's National Leadership Conference.

I also earned my Cisco Certified Support Technician: Networking.

Field Service Technician at Idaho State University CPI, An-IT.Expert (2025-05 – 2025-09)

• Executed on-site technical contracts across Idaho and Wyoming, acting as the primary point of contact for clients.
• Passed internal certifications. worked with B2B vendors, and completed smart-hands work.

Student Assistant – ITS at Idaho State University, Information Technology Services (2025-01 – 2025-05)

• Managed hardware lifecycles by repairing, upgrading, and imaging laptops for university staff and labs.
• Streamlined deployment processes using disk cloning software to provision storage for student use.
• Documented inventory changes and maintenance logs to ensure accurate asset tracking.

Technical Support at Idaho State University, Information Technology Services (2023-05 – 2023-08)

• Deployed software packages and security updates to university workstations via remote management tools.
• Performed hardware troubleshooting on printers and desktops, minimizing downtime for faculty and students.

Content Area Tutor at Idaho State University, TAP Center (2022-12 – 2023-05)

• Supervised daily operations of the computer lab, ensuring system availability for student use.
• Tutored Information Technology Systems (ITS) students in networking concepts and troubleshooting methodologies.
• Designed digital marketing materials to increase student awareness of tutoring resources.

CPI IT Intern at Idaho State University: TRIO (2020-02 – 2020-12)

• Implemented remote technical support protocols to assist students with distance learning technologies.
• Provisioned and secured Windows and Chrome OS workstations for student use.

Mentor at Idaho State University: START (2019-08 – 2019-12)

Graduate of Cohort 21

• Guided incoming students on navigating university resources and IT coursework.

Mentor at Idaho State University: START (2023-08 – 2023-12)

Graduate of Cohort 21

• Guided incoming students on navigating university resources and IT coursework.

President at Information Technology (IT) Club (2025-01 – 2025-05)

B.A.S in Information Technology Systems – Idaho State University (2026-05)

Academic Certificate in Information Systems – Idaho State University (2025-05)

Academic Certificate in Financial Literacy – Idaho State University (2026-05)