Zack Loudd

Results-driven and organized sports management professional with 5+ years of experience in collegiate athletics, event operations, and customer-facing environments. Demonstrates strong leadership, adaptability, and attention to detail in fast-paced settings. Skilled in event coordination, program operations, and client engagement. Known for maintaining high service standards while supporting efficient and well-executed operations.

Operations & Programs Worker - Wheelhouse

(2026-03)

• Support daily operations and program execution in a client-focused environment
• Set up and manage driving courses while maintaining safety and organization
• Assist clients throughout programs to improve overall experience and satisfaction
• Coordinate event setup and breakdown to ensure smooth logistical flow
• Provide strong customer service by responding to participant needs in real time
• Contribute to load management and operational efficiency across activities

Operations Assistant - Bank of America Stadium (Tepper Sports & Entertainment) - Charlotte, NC

(2021-08)

• Coordinate event setup and logistical preparation for large-scale events
• Verify tickets and assist guests with seating and event navigation
• Support crowd control and guest flow to maintain safety and efficiency

Referee & Camp Counselor - Strikers Soccer Center - Huntersville & Indian Trail, NC

(2020-08)

• Officiate matches and enforce rules to ensure fair and safe play
• Organize camp schedules, activities, and daily programming
• Supervise participants and maintain a positive, structured environment
• Assist with facility operations, including opening and closing procedures

Merchandise & Customer Service Associate - Lowe's Home Improvement - Charlotte, NC

(2024-05 - 2024-08)

• Delivered customer service by assisting with product selection and store navigation
• Managed inventory and supported restocking processes
• Assisted with merchandising, displays, and store organization

Clinic Coach - Catawba Valley Youth Soccer Association - Hickory, NC

(2021-08 - 2022-05)

• Instructed youth athletes on skill development and game fundamentals
• Designed training sessions and coaching strategies
• Promoted player growth through mentorship and structured coaching

Bachelor of Science - Sports Management - Lenoir-Rhyne University (2025-08)

Business Management - Lenoir-Rhyne University (2025-08)

Canterbury Christ Church University (2024-09 - 2024-12)