Zain Asghar

Senior Salesforce Technical Architect with 12+ years of experience designing and delivering enterprise-scale CRM and cloud solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce. Expertise in Apex, Lightning Web Components (LWC), Flow, API-first integrations, MuleSoft, and DevOps. Proven track record of leading digital transformation initiatives, optimizing enterprise architectures, and delivering secure, scalable, AI-powered Salesforce solutions.

Senior Salesforce Technical Architect - Slalom

(2022-09)

• Lead enterprise Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce, delivering scalable solutions for Fortune 500 clients.
• Design API-first, event-driven integration architectures using MuleSoft, Platform Events, Change Data Capture (CDC), and REST APIs to enable secure, real-time connectivity across enterprise systems.
• Architect high-performance Lightning Web Components (LWC), Apex Enterprise Patterns, and Large Data Volume (LDV) solutions to improve scalability, maintainability, and platform performance.
• Drive Salesforce DevOps initiatives using Salesforce DX, Git, Copado, and CI/CD pipelines, ensuring reliable multi-org deployments and governance.
• Deliver AI-powered solutions leveraging Agentforce, Einstein AI, Data Cloud, and intelligent automation to enhance customer engagement and business operations.
• Provide technical leadership by mentoring development teams, establishing architecture standards, and collaborating with stakeholders to deliver secure, scalable, and business-aligned Salesforce solutions.

Salesforce Lead Developer - Coastal Cloud

(2018-07 - 2022-08)

• Designed enterprise automation solutions using Flow Builder, Flow Orchestrator, Apex, and Lightning Web Components to streamline complex business processes across Sales and Service Cloud.
• Developed scalable integrations with SAP, Oracle, MuleSoft, and third-party platforms using REST APIs, Platform Events, Change Data Capture (CDC), and DataWeave.
• Architected secure Experience Cloud portals with SAML SSO, role-based access controls, and optimized user experiences for customers and partners.
• Led technical solution design, conducted code reviews, and mentored development teams while supporting Agile delivery and enterprise-scale Salesforce implementations.
• Collaborated with solution architects and business stakeholders to translate complex requirements into scalable, high-performing Salesforce solutions.

Salesforce Technical Consultant - Silverline

(2015-06 - 2018-06)

• Delivered enterprise Salesforce Sales Cloud, Service Cloud, and CRM Analytics implementations using Apex Enterprise Patterns and scalable application design.
• Developed asynchronous processing solutions using Batch Apex, Queueable Apex, Platform Events, and REST APIs to support enterprise integrations and automation.
• Designed CRM Analytics dashboards, SAQL datasets, and executive reporting solutions to provide actionable business insights and improve operational visibility.
• Performed platform assessments focused on Salesforce Shield, security architecture, API governance, and compliance with enterprise security standards.
• Collaborated with solution architects and client stakeholders to gather requirements, recommend best practices, and deliver scalable Salesforce solutions.

Salesforce Developer - Appirio

(2012-07 - 2015-05)

• Developed Apex classes, trigger frameworks, Visualforce pages, and custom controllers to support enterprise Sales Cloud and Service Cloud implementations.
• Built REST and SOAP integrations, Bulk API data migration solutions, and ETL processes to enable reliable enterprise Salesforce deployments.
• Configured Workflow Rules, Approval Processes, validation rules, and custom business logic to automate core business processes and improve operational efficiency.
• Collaborated with business analysts and solution architects to translate business requirements into scalable technical solutions following Salesforce best practices.
• Participated in technical design, code reviews, unit testing, deployment, and production support throughout the Agile software development lifecycle.

Bachelor of Science - Computer Science - New Jersey Institute of Technology