Zander Clarke
Porter • Maintenance Worker • Doorman/Concierge
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About
Motivated and customer-focused professional transitioning into automotive sales, with a strong background in customer service, communication, and relationship building. Proven ability to deliver high-quality customer experiences, resolve concerns, and work in fast-paced environments. Quick learner with a passion for sales, business development, and achieving performance goals. Committed to maintaining high customer satisfaction and contributing to team success.
Experience
Porter • Maintenance Worker • Doorman/Concierge - Brown Harris Stevens - New York, NY
(2025-06 - 2025-11)
- Delivered high-level customer service by greeting residents and guests, assisting with requests, and ensuring a premium experience.
- Communicated effectively with clients to understand needs and provide appropriate solutions.
- Handled customer concerns and resolved issues promptly and professionally.
- Maintained organized and presentable common areas, ensuring a clean and welcoming environment.
- Managed front desk operations including logs, packages, and inquiries with strong attention to detail.
- Collaborated with team members to maintain building standards and efficiency.
House-person / Overnight Guest Service Agent - Crowne Plaza Fort Lauderdale Airport - Fort Lauderdale, FL
(2023-01 - 2025-06)
- Provided exceptional guest service by assisting customers with check-ins, reservations, and inquiries.
- Built strong communication skills through direct interaction with guests in a fast-paced environment.
- Resolved guest concerns to maintain high customer satisfaction scores.
- Managed transactions and maintained accurate records during night audit processes.
- Maintained cleanliness and organization of hotel facilities, ensuring a professional appearance.
Team Member - Christmas Tree Shops
(2022-10 - 2023-01)
Retail (New Store Opening)
- Assisted customers with purchases and product selection.
- Performed cashier duties and handled transactions accurately.
- Supported store setup, merchandising, and inventory organization.
Team Member - MOM's Organic Market - New York, NY
(2021-08 - 2022-01)
- Delivered customer support at help desk, assisting with inquiries and resolving issues.
- Handled transactions and maintained customer satisfaction.
- Assisted in training new team members and supporting team operations.
Education
High School Diploma - Charles E. Gorton High School (2017 - 2021)
Bachelor's Degree - Computer Science - Broward College (2027)
