Zaria Gilber
Aspiring leasing professional seeking to begin a long-term career in property management
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About
People-centered and motivated professional with strong customer service, communication, and problem-solving skills. Known for building positive relationships, handling client needs efficiently, and maintaining a polished and professional image. Passionate about helping individuals find homes and eager to grow within the property management industry.
Experience
Administrative & Communications Assistant - Florida Breast Cancer Foundation - Coral Springs, FL
(2024-01)
- Manage incoming calls, respond to emails, and communicate with supporters on social media platforms.
- Assist with scheduling, data entry, and donor inquiries to ensure smooth daily operations.
- Recognized for professionalism and efficiency during performance evaluations and awarded a pay raise for excellent work.
Customer Service Representative - Dillard's - Plantation, FL
(2022-12 - 2023-12)
- Answered and directed high-volume phone calls to various departments while maintaining a friendly and professional demeanor.
- Resolved customer concerns and processed payments, returns, and special orders.
- Supported multiple departments during peak seasons and earned "Employee of the Month" for exceptional customer service and teamwork.
Shift Lead - Crumbl Cookies - Davie, FL
(2021-09 - 2023-02)
- Supervised team operations, managed schedules, and ensured high-quality customer experiences.
- Handled catering orders, inventory, and cash register transactions.
- Trained new employees on company standards and maintained a clean, organized workspace.
Education
Bachelor's - Finance - Florida International University (FIU)
Associate of Arts - Finance & Business Specialist Certificate - Broward College
