Zariyah Bennett

Experienced General Manager with 8 years of experience with my most recent employer, including 3 years in a General Manager leadership role, overseeing daily operations, employee performance, staffing, customer service, and overall business results. Proven ability to lead and develop teams, improve operational processes, manage resources, and achieve performance goals in a fast-paced environment. Skilled in analyzing performance metrics, identifying areas for improvement, maintaining safety and quality standards, and creating a culture of accountability and teamwork.

Strong problem-solving and decision-making abilities with a hands-on leadership style and a commitment to continuous improvement. Seeking to leverage 8 years of company experience and 3 years of General Manager leadership experience to contribute strong leadership, operational excellence, and customer-focused management to Walmart.

General Manager at Extended Stay America (2018-07 – 2026-09)

• Directed daily business operations while leading, coaching, and developing a high-performing team.
• Managed staffing, scheduling, training, and employee performance to maintain efficient operations and excellent customer service.
• Oversaw sales, inventory, expenses, labor, and operational performance to achieve company goals.
• Monitored key performance metrics and implemented strategies to improve productivity, sales, and profitability.
• Recruited, trained, and developed employees while promoting accountability, teamwork, and professional growth.
• Maintained high standards for customer service, safety, compliance, cleanliness, and operational procedures.
• Resolved customer and employee concerns professionally while maintaining a positive and productive work environment.
• Managed inventory levels, ordering, receiving, and loss-prevention practices to minimize waste and control costs.
• Collaborated with leadership, vendors, and team members to identify opportunities for process improvement and operational efficiency.
• Consistently communicated company expectations, policies, and goals to ensure successful execution across all areas of the business.

Bachelor of Science in Healthcare Administration – ECPI University (2020-07)