Zolisa Manama

Property Lending Specialist with 12+ years at FNB, including 7 years driving home loan sales in the affluent market. Consistently delivered R40m+ monthly targets by converting complex lending deals from R1.5m+. Strong in relationship management, lead generation, and credit assessment.

Executive Development

Programme graduate from Stellenbosch University.

Property Lending Specialist at First National Bank (2018-01 – 2025-09)

Secured Lending: Home Loans

• Built and maintained relationships with affluent clients, both employed and self-employed, purchasing or selling property.
• Sourced, converted, and managed home loan leads to approved bonds, specializing in complex lending structures.
• Proactively generated leads through real estate agencies, digital platforms, and industry networking.
• Assessed client affordability, credit profiles, and financial backgrounds to structure optimal lending solutions.
• Compiled and captured loan applications with full supporting documentation to ensure smooth processing.
• Managed deal pipeline for properties R1.5 million and above, achieving monthly sales targets of R40 million.
• Strengthened partnerships with estate agents and mortgage originators to secure consistent lead flow.

Service Consultant / Relationship Manager at FNB (2013-01 – 2018-12)

FNB Home Loans

• Managed relationships with estate agents and mortgage originators to drive business referrals.
• Handled client experience and complaints resolution in FNB's Complaints Department.
• Served as Compliance Officer: KYC, ensuring client accounts met FICA requirements through document verification and updates.

Executive/Leadership Development Programme – Stellenbosch University (2018-10 – 2018-10)

National certificate in Business Management – Ekurhuleni East College, Benoni Campus (2001-01 – 2002-12)