Zongxia Pang

Mission-driven development professional with an MBA and 18+ years of experience cultivating strategic partnerships, managing stakeholder relationships, and driving measurable outcomes across multinational organizations. Proven ability to identify and engage key partners, build lasting relationships with corporate and institutional stakeholders, develop compelling proposals, and coordinate high-visibility programs and events. Bilingual in English and Mandarin Chinese, with a unique ability to engage Chinese-speaking corporate and philanthropic communities.

Currently embedded in the UNM Hospitals healthcare system, with a deep personal and professional commitment to advancing the mission of patient care and community health in New Mexico.

Registered Behavior Technician at Centria Autism (2024-11 – Present)

• Built and maintained trusted relationships with patients' families, communicating program outcomes and fostering engagement and confidence in care quality.
• Collected and analyzed outcomes data to support clinical program evaluation and improvement — directly relevant to donor reporting and program accountability.
• Developed familiarity with UNMH's mission, values, and community impact — building an informed foundation for representing the hospital's philanthropic goals.

ESL Teacher at Education First (EF) (2022-07 – 2024-09)

• Coordinated multi-team educational programs and managed relationships with internal and external stakeholders to advance organizational visibility and engagement.
• Composed and distributed compelling promotional materials and reports targeted at diverse internal and external audiences.
• Managed inquiries from prospective program participants, cultivating interest and guiding them through engagement processes — analogous to prospect cultivation in development work.

R&D Director at DuanTui Network Co., Ltd (2020-05 – 2022-06)

• Identified strategic corporate partnership opportunities and managed relationships with key external stakeholders to advance organizational goals.
• Developed and presented compelling proposals and data-driven reports to corporate partners and senior leadership to secure investment in programs and initiatives.
• Coordinated cross-functional teams of 100+ staff to plan and execute large-scale programs, events, and initiatives — including visibility-raising activities across a user base of 80,000+.
• Built and maintained long-term relationships with corporate partners, managing the full relationship lifecycle from initial identification through ongoing engagement.

Training Supervisor at XinQiXiang (2019-03 – 2020-05)

• Planned and coordinated high-visibility training programs and events across multiple regions, managing relationships with diverse external stakeholders including government education officials.
• Developed program materials, managed logistics, and evaluated outcomes — presenting findings to leadership in a format that informed future program investment decisions.
• Built effective working relationships with community and institutional partners to maximize program reach and impact.

Senior Trainer at 51Talk (2017-11 – 2019-03)

• Served as primary relationship manager for a network of 20,000+ stakeholders — cultivating engagement, managing communications, and maintaining trust at scale.
• Identified opportunities to improve program performance through data analysis, implementing changes that resulted in a 14.3% increase in conversion rate — demonstrating the ability to drive measurable outcomes.
• Developed persuasive training materials and proposals that secured buy-in from leadership and drove program improvements.

Product Manager at Pearson Global Education (2014-09 – 2017-02)

• Managed relationships with corporate and institutional business partners, serving as the primary liaison and cultivating long-term collaborative relationships.
• Identified new partnership opportunities and compiled partner data to inform organizational strategy and investment decisions.
• Represented the organization externally, building visibility and trust with key stakeholders in the education sector.

Teacher Supervisor at Longman Pearson (2011-09 – 2014-09)

• Managed stakeholder relationships and team operations, fostering a culture of engagement, performance, and accountability.
• Coordinated events, meetings, and programs, maintaining accurate records and reporting outcomes to organizational leadership.

Master of Business Administration (MBA) – ISC Paris Business School, in partnership with a Top-5 ranked university in Shanghai, China